Help Centre
Simple Step-by-Step Guides for Using Our Platform. From getting started with your first course to downloading your certificates, adding your I.D Number or even uploading certification to your LinkedIn profile using our one-click upload to profile option.
Hi, How can we help you?
Learners can use the simple to follow guides below to register, enrol, access courses, finish lessons, get certificates, and more.
Getting Started Guides
Learn about how to get started using our platform to enrol into your first course.
How to Register
Need a new account? Our registration guide is simple and easy to follow.
How to Log in
Already have an account and need to login? Follow the guide below to log in.
Reset Password
Lost your password? No problem! Follow the guide to reset your account password.
Course & Lesson Guides
Learn about how course progression work and how to move through a course.
How to enrol into a new course
Looking to start your first course? Our guide is easy to follow to get you started.
How to continue a course
Continuing a course is simple, follow this guide to get back into learning.
How to start a lesson
Enrolled into a course but not sure how to start your first lesson? Follow this guide.
How to track course progress
Your course progress is tracked instantly! Find out how to track your progress in any course.
How modules & exams work
Understand how to progress through modules and complete your exams successfully.
Academic Documents
Finished a course? Find out how to access your certificate, transcript and letter of completion plus how to update your name and add your identity number on acedemic records.
How to get a certificate
Find out how to access certificates immediately after finishing a course.
How to get a transcript
Find out how to access your EduCourse transcript to see all your completed course details.
Get a course completion letter
A quick guide on how to access and download your course completion letter.
How to update your name
Learn how to update your name in your EduCourse profile so it appears on your certificates.
Adding your I.D number
Learn how to add your ID number to your profile so it appears correctly on your certificate.
How to verify a certificate
Learn how to check if an EduCourse certificate is genuine using our online verification tool.
Adding Certificates to LinkedIn
A quick guide on uploading your EduCourse certificates to LinkedIn for better professional visibility.
Need assistance for something else?
Contact Support
We love connecting with our students, and our friendly support team is always happy to help you with any questions or assistance you may need.
