UIF Administration Officers (X45 Posts) at the Department of Employment and Labour 2026

South Africa’s public sector continues to create opportunities for skilled professionals who want to serve communities and strengthen government service delivery. One of the latest opportunities comes from the Department of Employment and Labour, which is recruiting 45 Senior Administration Officers for UIF Operations across multiple labour centres and satellite offices in KwaZulu-Natal.

These positions are ideal for candidates with experience in client services, insurance claims processing, or operations administration, especially those passionate about helping unemployed South Africans access the benefits they deserve through the Unemployment Insurance Fund (UIF).

The role offers a competitive salary of R397 116 per year, stable government employment, and the opportunity to build a long-term career in public administration and labour services.

If you have qualifications in Public Administration, Operations Management, Finance, or Business Management, this could be the government career opportunity you have been waiting for.

Quick Overview

Position: Senior Administration Officer – UIF Operations
Department: Department of Employment and Labour
Total Posts: 45
Salary: R397 116 per annum
Location: Various Labour Centres and Satellite Offices in KwaZulu-Natal
Employment Type: Permanent government position
Minimum Qualification: NQF Level 6 qualification in administration, management, finance or related field
Experience Required: At least 2 years in client services, claims processing or operations environment

Application Method: Email or submit applications to designated Labour Centres
Province: KwaZulu-Natal

Locations of UIF Administration Officer Posts

These 45 posts are distributed across several Labour Centres and Satellite Offices in KwaZulu-Natal.

Bergville Satellite Office

Reference: HR4/4/3/16
Posts: 3

Bridge City Satellite Office

Reference: HR4/4/3/17
Posts: 1

Chatsworth Satellite Office

Reference: HR4/4/3/18
Posts: 1

Durban Labour Centre

Reference: HR4/4/3/19
Posts: 4

Emadlangeni Satellite Office

Reference: HR4/4/3/20
Posts: 3

Empangeni Satellite Office

Reference: HR4/4/3/21
Posts: 3

Eshowe Satellite Office

Reference: HR4/4/3/22
Posts: 3

Estcourt Labour Centre

Reference: HR4/4/3/23
Posts: 2

Greytown Satellite Office

Reference: HR4/4/3/24
Posts: 1

Hammarsdale Satellite Office

Reference: HR4/4/3/25
Posts: 2

Ixopo Labour Centre

Reference: HR4/4/3/26
Posts: 1

Ladysmith Labour Centre

Reference: HR4/4/3/27
Posts: 3

Phoenix Satellite Office

Reference: HR4/4/3/28
Posts: 1

Pinetown Labour Centre

Reference: HR4/4/3/29
Posts: 4

Pongola Satellite Office

Reference: HR4/4/3/30
Posts: 3

Port Shepstone Labour Centre

Reference: HR4/4/3/31
Posts: 1

Stanger Labour Centre

Reference: HR4/4/3/32
Posts: 1

Umlazi Satellite Office

Reference: HR4/4/3/33
Posts: 1

Umzimkhulu Satellite Office

Reference: HR4/4/3/34
Posts: 3

Umzinto / Park Rynie Satellite Office

Reference: HR4/4/3/35
Posts: 3

Verulam Labour Centre

Reference: HR4/4/3/36
Posts: 1

Minimum Requirements

To qualify for this position, applicants must meet both education and experience requirements.

Qualifications

Applicants must have an undergraduate qualification at NQF Level 6 in one of the following fields:

• Operations Management
• Public Management
• Public Administration
• Business Administration
• Administrative Management
• Management
• Financial Accounting
• Finance

The qualification must be recognised by SAQA.

Experience

Applicants must have at least:

• Two years experience in a client services environment
• OR claims processing environment
• OR operations or insurance sector

Required Knowledge

Candidates should demonstrate understanding of the following:

• Unemployment Insurance Act (UIA)
• Unemployment Insurance Contributions Act (UICA)
• Department of Employment and Labour policies
• UIF operational systems
• Batho Pele principles
• Protection of Personal Information Act (POPIA)

Knowledge of government service delivery frameworks will be advantageous.

Key Skills Required

Successful candidates should possess strong administrative and interpersonal abilities.

Important skills include:

• Interpersonal communication
• Verbal and written communication
• Presentation skills
• Listening skills
• Computer literacy
• Problem solving
• Planning and organising

These skills are essential when dealing with clients seeking UIF assistance.

Duties and Responsibilities

Senior Administration Officers in UIF operations will perform several important functions within labour centres.

Key duties include:

Client Service Delivery

• Provide unemployment insurance services to clients
• Assist citizens with UIF enquiries and applications
• Ensure clients receive accurate guidance on benefits

Claims Processing

• Administer UIF claims
• Verify supporting documentation
• Process claims in line with UIF regulations

Quality Assurance

• Follow up on UIF applications
• Ensure claims are processed accurately
• Monitor compliance with departmental policies

Resource Supervision

• Supervise staff within the UIF operations section
• Manage equipment and assets
• Assist with financial and operational planning

How to Apply

Applications may be submitted online via email or hand delivered to the relevant labour centres.

Applicants must clearly indicate the reference number of the post they are applying for.

Application Methods

Applicants can apply through:

• Email submission
• Postal application
• Hand delivery at designated labour centres

Examples of email application addresses include:

• Jobs-KZN53@Labour.gov.za
• Jobs-KZN37@labour.gov.za
• Jobs-KZN35@Labour.gov.za
• Jobs-KZN24@Labour.gov.za
• Jobs-KZN20@Labour.gov.za
• Jobs-KZN48@Labour.gov.za
• Jobs-KZN26@Labour.gov.za
• Jobs-KZN41@Labour.gov.za
• Jobs-KZN11@Labour.gov.za
• Jobs-KZN50@Labour.gov.za
• Jobs-KZN34@Labour.gov.za
• Jobs-KZN58@Labour.gov.za
• Jobs-KZN55@Labour.gov.za
• Jobs-KZN40@Labour.gov.za
• Jobs-KZN1@Labour.gov.za

Applications must be addressed to:

Sub-directorate: Human Resources Operations
KwaZulu-Natal Department of Employment and Labour