Full-time

Senior Admin Officer And Service Delivery Vacancy-DPSA Circular 1 of 2026

North West

Posted 2 months ago

R397 116 per annum

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Senior Admin Officer Od And Service Delivery, one of government vacancies on DPSA Circular 1 of 2026 (16 January 2026).

Vacancy Details

Reference Number/Ref No: SD/1/28/25/I Chief Directorate: Corporate Services Directorate: Human Capital Management
Salary/Stipend: R397 116 per annum
Level: Level 08
Department: Rate Limit Exceeded
Province: North West
Centre: Provincial Office – Mahikeng

Duties

Coordinate the development of Service Delivery Improvement Plans, Service Delivery Model and Service Charter. Conduct client survey and employee satisfaction survey. Conduct monitoring and evaluation of complaint and complement management system. Assist with the implementation of the ministerial directives on service delivery programmes. Implement and monitor Batho-Pele Principles programmes. Monitor compliance in districts, Institutions and service points. Conducting awareness on Batho-Pele Principles and service standards. Implement a capacity building programme on Batho-Pele in the province. Supervise subordinates and resources.

Required Qualifications and Criteria

Grade 12 Certificate coupled with Bachelor’s Degree / Advanced Diploma in Public Administration / Public Management / Human Resource Management. At least 2-3 years’ relevant experience in the field. A valid driver’s License.