Employment and Labour: UI Claims Officers (X141 Posts) 2026 – Apply with Matric

The Department of Employment and Labour has opened a major recruitment drive for UI Claims Officers (X141 Posts) in the Western Cape. This is a strong entry-level opportunity for job seekers with Grade 12 who want to build a career in government administration, UIF operations, and public service delivery.

With a starting salary of R269 499 per annum, these roles are ideal for unemployed youth, first-time job seekers, and individuals looking to enter the public sector. The posts are distributed across multiple Labour Centres and satellite offices, making them accessible to applicants across the province.

This opportunity is especially relevant for candidates interested in administrative careers, government service, and social protection systems such as UIF.

Quick Overview

Position: UI Claims Officer (X141 Posts)
Department: Employment and Labour
Salary: R269 499 per annum
Location: Western Cape Labour Centres & Satellite Offices
Experience: 0 – 6 months required
Minimum Qualification: Grade 12 / Senior Certificate

Reference Numbers and Locations:

• Beaufort West – Ref No: HR4/4/10/637 (X13 Posts)
• Cape Town – Ref No: HR4/4/10/638 (X12 Posts)
• Atlantis – Ref No: HR4/4/10/639 (X5 Posts)
• Athlone – Ref No: HR4/4/10/640 (X11 Posts)
• George – Ref No: HR4/4/10/641 (X10 Posts)
• Knysna – Ref No: HR4/4/10/642 (X12 Posts)
• Plettenberg Bay – Ref No: HR4/4/10/643 (X12 Posts)
• Mitchells Plain – Ref No: HR4/4/10/644 (X9 Posts)
• Nyanga – Ref No: HR4/4/10/645 (X12 Posts)
• Mossel Bay – Ref No: HR4/4/10/646 (X13 Posts)
• Oudtshoorn – Ref No: HR4/4/10/647 (X9 Posts)
• Vredenburg – Ref No: HR4/4/10/648 (X18 Posts)
• Vredendal – Ref No: HR4/4/10/649 (X10 Posts)

What Does a UI Claims Officer Do?

UI Claims Officers are responsible for managing Unemployment Insurance Fund processes. This includes assessing applications, verifying employer declarations, and ensuring beneficiaries receive payments within prescribed timelines.

Core Duties

• Receive and assess UIF claims on relevant systems
• Register employers and verify employee declarations
• Process approved claims and execute payments
• Respond to enquiries from claimants and employers
• Provide administrative support within the unit
• Ensure compliance with Standard Operating Procedures

This role combines administration, public interaction, and regulatory work.

Minimum Requirements

Applicants must meet the following:

• Grade 12 / Senior Certificate
• 0 to 6 months experience (entry-level friendly)

Knowledge Requirements

Candidates should have basic awareness of:

• Unemployment Insurance Act
• Unemployment Insurance Contributions Act
• Public Service Act
• Public Service Regulations
• Batho Pele Principles
• Departmental policies and procedures
• Customer care practices

Required Skills

• Verbal and written communication
• Listening skills
• Computer literacy
• Customer relations
• Decision-making ability

These skills make the role ideal for youth and job seekers entering administration or government service.

Work Environment and Career Exposure

UI Claims Officers work at Labour Centres, interacting daily with:

• Job seekers
• Employers
• UIF beneficiaries
• Government systems

You gain exposure to:

• Data capturing and processing
• Compliance verification
• Public service communication
• Government operational procedures

This experience is highly valuable for future roles in:

• Administration Clerk positions
• HR roles
• UIF or Labour Inspectors
• Government programme coordination

Enquiries Contacts

Applicants may contact relevant offices for clarity:

• Beaufort West – Ms V Theron: (023) 285 0981
• George – Mr M Charles: (044) 801 1223
• Knysna/Plettenberg Bay – Ms C Windwaai: (044) 302 6800
• Mitchells Plain/Nyanga – Mr F Creighton: (021) 065 4990
• Mossel Bay – Mr C Minnies: (044) 285 0260
• Oudtshoorn – Ms A Van Wyk: (044) 285 1340
• Vredenburg/Vredendal – Ms J Le Fleur: (022) 065 0815

How to Apply

Applications must be sent to:

Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000

Or hand deliver to:
Department of Employment and Labour
No. 9 Long Street, Cnr Riebeeck & Long Street, Cape Town

Email Applications by Centre

• Beaufort West – WCJobs-BEA@LABOUR.gov.za
• Cape Town – WCJobs-CTN@LABOUR.gov.za
• Atlantis – WCJobs-ATL@LABOUR.gov.za
• Athlone – WCJobs-ATH@LABOUR.gov.za
• George – WCJobs-GRG@LABOR.gov.za
• Knysna – WCJobs-KNS@LABOUR.gov.za
• Plettenberg Bay – WCJobs-PLE@LABOUR.gov.za
• Mitchells Plain – WCJobs-MP@LABOUR.gov.za
• Nyanga – WCJobs-NYG@LABOUR.gov.za
• Mossel Bay – WCJobs-MBY@LABOUR.gov.za
• Oudtshoorn – WCJobs-OUD@LABOUR.gov.za
• Vredenburg/Vredendal – WCJobs-VRD@LABOUR.gov.za
• Somerset West – WCJobs-SW@LABOUR.gov.za

Attention: Sub-directorate: Human Resources Management, Western Cape