Truworths Stores Learnership Programme 2026 Intake – All Provinces in SA

Quick OverviewBusiness Area: Field Operations
Salary: R5 500 Per Month
Location: Listed as all provinces in South Africa
Minimum Requirement: Grade 10
Main Focus: Retail store work (sales floor + service desk)
Core Duties: Customer service, merchandising,  POS payments, opening accounts, stock control

If you’ve been looking for a real opportunity to enter the retail industry, gain workplace experience, and build skills that can lead to long-term employment, then this Truworths Stores Learnership is something you should take seriously.

Many young people (and even adults) struggle to get their first job because they don’t have experience. But learnerships are designed exactly for that problem — they give you structured learning, real work exposure, and a chance to prove yourself in a real workplace.

And the best part? This Truworths learnership is focused on persons living with disabilities, meaning it’s a valuable opportunity aimed at inclusion and empowerment in the workplace.

What This Learnership Will Teach You

According to the job description, this learnership is focused on training you to become a cross-trained sales consultant, meaning you will be trained in more than one function in the store.

1) Sales Floor Training

On the sales floor, you will learn how to:

• Approach customers
• Assist them to find the right product
• Promote specials and deals
• Keep the store neat and attractive
• Understand fashion trends and customer needs

2) Service Desk Training

At the service desk, you will learn to:

• Handle purchases and returns (where applicable)
• Work with store systems
• Support customers with account-related questions
• Keep calm and professional even when customers are upset

3) Stock & Merchandising Training

This is a big part of retail. You will learn:

• How merchandise is displayed and sold
• How to keep stock organised
• How to reduce stock losses
• How to follow store layout rules

4) Assessments and Logbooks

This learnership is not just “show up and work”. You will be expected to:

• Complete logbooks
• Prepare for assessments
• Be declared competent after evaluation

This helps ensure that you don’t only work — you also walk away with measurable workplace learning.

Key Responsibilities (What Truworths Expects From You)

If you are selected, here are the main duties you will be responsible for:

• You must work at least 120 hours

That means you must be reliable, committed, and able to manage your time.

• You must learn and build knowledge daily

Retail is a learning environment. Every day teaches you something new.

• You must prepare for assessments

Assessments are part of proving that you understand what you’re learning.

• Customer service and sales support

You’ll help customers by:

• Assisting them with finding merchandise
• Suggesting suitable items
• Helping them feel welcomed and comfortable

Merchandising the store according to MBP principles

Truworths uses MBP principles (Merchandise Best Practice), which basically means the store must be displayed in the correct way to increase sales and improve customer experience.

• Processing payments and purchases on the POS system

You will learn how to use a POS system ( Point of Sale), which is a valuable skill because many jobs require it.

• Opening new accounts

Truworths has store accounts, and opening accounts is one way the business grows. You will be trained on how to handle this professionally.

• Controlling stock losses

Retail stores must protect stock to prevent shrinkage (loss of items through damage or theft). You will learn how to:

• Follow store rules
• Be alert and responsible
• Support store safety policies

Building relationships with customers

Retail success is not only about selling — it’s about relationships. Customers return when they feel respected.

• Maintaining customer security and safety

Safety is everyone’s responsibility in the store environment.

Requirements (Who Can Apply?)

To apply for this Truworths learnership, you must meet the following:

Minimum Education Requirement

Grade 10

This is important because many opportunities require Matric, but this one starts at Grade 10, which opens doors for more applicants.

Personal Interest / Passion

Passion for fashion and retail

Truworths is a fashion retailer. You don’t need to be an expert, but you must be:

• Interested in clothes, trends, and store presentation
• Willing to help customers find the right
• Comfortable working with people

Disability Focus

This programme is specifically for persons living with disabilities, so your application should reflect this clearly and professionally.

Who Should Apply

You should strongly consider applying if you are:

• A young person who wants work experience but keeps getting rejected for “no experience”
• Someone looking for a workplace opportunity that supports inclusion
• Someone who enjoys working with people and helping customers
• Someone who wants to grow into a retail career (or even a management career later)
• Someone who is willing to learn seriously, not just “try it out”

How to Prepare a Strong Application (Do This Properly)

Competition can be high, so you want your application to stand out in the right way.

Here’s what you should prepare:

1) Update Your CV for Retail

Your CV should include:

• Your schooling (highest grade passed)
• Any volunteer work
• Any school leadership roles (prefect, class rep, etc.)
• Skills like communication, teamwork, problem-solving
• Contact details that are correct

Even if you don’t have work experience, your CV can still be strong if it’s neat and honest.

2) Write a Simple but Powerful Motivation

If you are asked for motivation, say things like:

• You want to gain retail skills
• You want to grow in customer service
• You are committed to learning and assessments
• You are excited about fashion and store work

3) Be Ready for Retail Interviews

Retail interviews usually ask:

• Why do you want to work in retail?
• How would you deal with a difficult customer?
• Can you stand for long hours?
• Are you willing to work weekends and holidays?

Practice these answers before your interview.

Reference Number: TRU260126-1
Closing Date: 30 April 2026

How to Apply

APPLY FOR THE TRUWORTHS STORES LEARNERSHIP PROGRAMME 2026 – ALL PROVINCES IN SA HERE