Service Delivery Administrators

Salary: R12 000 Per Month
Location: South Africa
Job Type: Full Time

Overview
As a Service Delivery Administrator, you will be responsible for supporting service operations to ensure efficient delivery and coordination of services to clients or internal departments. You will assist with administrative tasks, scheduling, reporting, and communication to maintain high service standards.

Responsibilities
Coordinate and track service requests and support tickets
Assist with scheduling appointments, service visits, or tasks
Maintain accurate service records and documentation
Communicate with clients and internal teams regarding service updates
Prepare service reports and performance summaries
Monitor service timelines and follow up on outstanding tasks
Ensure compliance with company service procedures and standards

Requirements
Grade 12 / Matric is required
A certificate or diploma in Business Administration or a related field is an advantage
Previous administrative or service coordination experience is beneficial but not required
Strong computer skills including Microsoft Office
Good written and verbal communication skills
Strong organisational and time management abilities
Ability to handle multiple tasks and prioritise effectively

Professional Skills and Work Attributes
Ability to work efficiently in a fast paced office environment
Strong attention to detail and problem solving skills
Professional and client focused attitude
Good coordination and communication abilities
Ability to work independently and as part of a team

Work Environment and Conditions
This is a full time position with standard office working hours
The role is office based and may involve interaction with clients or service teams
Training and ongoing support will be provided
Performance is measured through accuracy, responsiveness, and service quality

Why This Role Offers Long Term Value
This position provides experience in service coordination, administration, and client support. Service Delivery Administrators develop transferable skills in communication, organisation, and operational support that are valuable across many industries.

Applications Close: 30 March 2026
Job Reference: SDA-4175