Front Desk Agents

Location: South Africa
Salary: R9 500 Per Month
Job Type: Full Time

Overview
As a front desk agent, you will be responsible for managing front desk operations and providing a professional and welcoming first point of contact for guests or visitors. You will assist with enquiries, administrative tasks, and ensure smooth front office operations.

Responsibilities
Greet and assist guests or visitors in a friendly and professional manner
Answer and direct phone calls and emails
Manage front desk records, bookings, or visitor logs
Assist with check-in, check-out, or appointment scheduling
Handle guest enquiries, requests, and basic issues
Receive and distribute mail, parcels, or deliveries
Maintain a clean, organised, and presentable front desk area

Requirements
Grade 12 / Matric is required
Previous front desk, reception, or customer service experience is an advantage but not required
Good communication and interpersonal skills
Professional appearance and positive attitude
Basic computer skills including email and data capturing
Ability to multitask and work under pressure
Reliable, punctual, and professional

Professional Skills and Work Attributes
Strong customer service and interpersonal skills
Ability to manage multiple tasks in a busy environment
Good time management and organisational abilities
Professional and guest-focused approach
Willingness to learn front desk systems and procedures

Work Environment and Conditions
This role may be full-time or part-time depending on operational needs
Work is performed in an office, hotel, or customer-facing environment
Training and ongoing support will be provided
Performance is measured through service quality, accuracy, and professionalism

Why This Role Offers Long-Term Value
This position provides valuable experience in front office operations and customer service.
Front desk agents develop transferable skills in communication, organisation, and service delivery that are valuable across many industries.

Closing Date: 13 April 2026
Reference Number: FDA-2201