Call Centre Administrators

Salary: R7 000 per month
Job Type: Full Time
Location: South Africa (Work From Home)

Overview
As a call centre administrator, you will be responsible for providing administrative support to call centre operations to ensure efficient handling of calls, records, and reporting. You will assist call centre teams by maintaining accurate data and supporting daily operational processes.

Responsibilities
Provide administrative support to call centre teams
Capture, update, and maintain call centre records and data
Assist with call logging, reporting, and performance tracking
Handle internal correspondence and documentation
Support scheduling, attendance, and shift records
Ensure call centre procedures and standards are followed
Assist supervisors with administrative tasks

Requirements
Grade 12 / Matric is required
Previous call centre or administrative experience
Basic computer skills including email and data capturing
Good organisational and communication skills
Ability to work accurately in a fast-paced environment
Attention to detail and confidentiality
Reliable, punctual, and professional

Professional Skills and Work Attributes
Strong attention to detail and data accuracy
Good time management and organisational skills
Professional attitude with a service-focused approach
Willingness to learn call centre systems and procedures

Work Environment and Conditions
This is a full-time position with structured working hours
Training and ongoing support will be provided
Performance is measured through accuracy, efficiency, and reliability

Why This Role Offers Long-Term Value
This position provides exposure to call centre operations and administrative coordination.
Call centre administrators develop transferable skills in data management, reporting, and operational support that are valuable across many industries.

Applications Close: 14 April 2026
Job Reference: CCA-7541