Merchandising Assistant

Introduction to Merchandising

3 Topics | 1 Quiz

Role and Responsibilities of a Merchandising Assistant

Understanding Retail Environments in South Africa

Key Skills for Entry-Level Merchandising

Basics of Merchandising Assistant Role

Product Knowledge and Stock Handling

3 Topics | 1 Quiz

Types of Products Commonly Merchandised

Stock Receiving and Storage Best Practices

Basic Inventory Management Concepts

Product and Stock Handling Essentials

Merchandising Displays and Visual Presentation

3 Topics | 1 Quiz

Principles of Visual Merchandising

Creating Appealing Shelf Displays

Using Signage and Labels Effectively

Visual Merchandising Fundamentals

Customer Service in Merchandising

3 Topics | 1 Quiz

Importance of Customer Interaction

Communication Skills for Merchandisers

Handling Queries and Complaints Professionally

Customer Service Skills for Merchandising Assistants

Sales Techniques and Upselling Basics

3 Topics | 1 Quiz

Understanding Up-selling and Cross-selling

Promoting Products Confidently

Encouraging Repeat Customer Purchases

Fundamentals of Sales and Upselling

Health and Safety in Retail Merchandising

3 Topics | 1 Quiz

Basic Retail Health and Safety Practices

Safe Handling of Products and Equipment

Emergency Procedures Awareness

Health and Safety Awareness for Merchandisers

Using Technology in Merchandising

3 Topics | 1 Quiz

Digital Tools for Inventory and Stock Control

Basic Use of Tablets and Mobile Devices

Benefits of Technology in Retail Merchandising

Technology Applications in Merchandising

Planning and Organising Merchandising Tasks

3 Topics | 1 Quiz

Daily Task Planning for Merchandising Assistants

Time Management Techniques

Prioritising Merchandising Activities

Effective Planning and Organisation Skills

Basic Reporting and Communication

3 Topics | 1 Quiz

Reporting Stock and Sales Issues

Communicating with Retail Teams

Recording Merchandising Activities

Reporting and Communication Basics

Preparing for the Workplace and Career Growth

3 Topics | 1 Quiz

Workplace Expectations for Merchandising Assistants

Career Pathways in Retail Merchandising

Building Skills for Advancement

Workplace Readiness and Career Development

Technology Applications in Merchandising

Merchandising Assistant Using Technology in Merchandising Technology Applications in Merchandising

Technology Applications in Merchandising

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Question 1 of 5

1. Question
Which tool helps track stock levels automatically?
- Digital tools for inventory control
- Paper stock lists
- Verbal stock updates
- Manual counting methods
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Question 2 of 5

2. Question
How do merchandising assistants use mobile devices for stock?
- Scanning barcodes to update records
- Writing stock on paper
- Calling suppliers directly
- Guessing stock levels
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Question 3 of 5

3. Question
What is a key benefit of technology in retail merchandising?
- Preventing empty shelves and excess stoc
- Increasing shelf space only
- Reducing staff numbers
- Changing product prices daily
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Question 4 of 5

4. Question
What is a basic troubleshooting tip for retail tech use?
- Restart the device if it freezes
- Ignore error messages
- Delete all data frequently
- Use unapproved software only
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Question 5 of 5

5. Question
What must be considered for retail tech security?
- Preventing theft and record mistakes
- Sharing passwords openly
- Using simple default passwords
- Allowing unrestricted access
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