Merchandising Assistant

Introduction to Merchandising

3 Topics | 1 Quiz

Role and Responsibilities of a Merchandising Assistant

Understanding Retail Environments in South Africa

Key Skills for Entry-Level Merchandising

Basics of Merchandising Assistant Role

Product Knowledge and Stock Handling

3 Topics | 1 Quiz

Types of Products Commonly Merchandised

Stock Receiving and Storage Best Practices

Basic Inventory Management Concepts

Product and Stock Handling Essentials

Merchandising Displays and Visual Presentation

3 Topics | 1 Quiz

Principles of Visual Merchandising

Creating Appealing Shelf Displays

Using Signage and Labels Effectively

Visual Merchandising Fundamentals

Customer Service in Merchandising

3 Topics | 1 Quiz

Importance of Customer Interaction

Communication Skills for Merchandisers

Handling Queries and Complaints Professionally

Customer Service Skills for Merchandising Assistants

Sales Techniques and Upselling Basics

3 Topics | 1 Quiz

Understanding Up-selling and Cross-selling

Promoting Products Confidently

Encouraging Repeat Customer Purchases

Fundamentals of Sales and Upselling

Health and Safety in Retail Merchandising

3 Topics | 1 Quiz

Basic Retail Health and Safety Practices

Safe Handling of Products and Equipment

Emergency Procedures Awareness

Health and Safety Awareness for Merchandisers

Using Technology in Merchandising

3 Topics | 1 Quiz

Digital Tools for Inventory and Stock Control

Basic Use of Tablets and Mobile Devices

Benefits of Technology in Retail Merchandising

Technology Applications in Merchandising

Planning and Organising Merchandising Tasks

3 Topics | 1 Quiz

Daily Task Planning for Merchandising Assistants

Time Management Techniques

Prioritising Merchandising Activities

Effective Planning and Organisation Skills

Basic Reporting and Communication

3 Topics | 1 Quiz

Reporting Stock and Sales Issues

Communicating with Retail Teams

Recording Merchandising Activities

Reporting and Communication Basics

Preparing for the Workplace and Career Growth

3 Topics | 1 Quiz

Workplace Expectations for Merchandising Assistants

Career Pathways in Retail Merchandising

Building Skills for Advancement

Workplace Readiness and Career Development

Health and Safety Awareness for Merchandisers

Merchandising Assistant Health and Safety in Retail Merchandising Health and Safety Awareness for Merchandisers

Health and Safety Awareness for Merchandisers

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Question 1 of 5

1. Question
What should you do to keep retail aisles safe?
- Keep walkways clear of obstacles
- Leave stock in aisles
- Block exits with boxes
- Ignore minor spills on floor
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Question 2 of 5

2. Question
How do you safely lift heavy products?
- Bend knees, keep back straight
- Bend back, keep legs straight
- Twist body while lifting
- Lift with arms only
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Question 3 of 5

3. Question
What is a common hazard in retail merchandising?
- Slips, trips, and falls
- Loud noise levels
- Poor internet connection
- Low lighting
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Question 4 of 5

4. Question
What is the first step in a fire emergency at work?
- Alert others and follow exits
- Hide under shelves
- Try to put out fire alone
- Wait for manager instructions
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Question 5 of 5

5. Question
What personal safety tip helps reduce injury?
- Use correct lifting techniques
- Handle products at speed
- Carry heavy loads alone
- Ignore safety signs
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