Merchandising Assistant

Introduction to Merchandising

3 Topics | 1 Quiz

Role and Responsibilities of a Merchandising Assistant

Understanding Retail Environments in South Africa

Key Skills for Entry-Level Merchandising

Basics of Merchandising Assistant Role

Product Knowledge and Stock Handling

3 Topics | 1 Quiz

Types of Products Commonly Merchandised

Stock Receiving and Storage Best Practices

Basic Inventory Management Concepts

Product and Stock Handling Essentials

Merchandising Displays and Visual Presentation

3 Topics | 1 Quiz

Principles of Visual Merchandising

Creating Appealing Shelf Displays

Using Signage and Labels Effectively

Visual Merchandising Fundamentals

Customer Service in Merchandising

3 Topics | 1 Quiz

Importance of Customer Interaction

Communication Skills for Merchandisers

Handling Queries and Complaints Professionally

Customer Service Skills for Merchandising Assistants

Sales Techniques and Upselling Basics

3 Topics | 1 Quiz

Understanding Up-selling and Cross-selling

Promoting Products Confidently

Encouraging Repeat Customer Purchases

Fundamentals of Sales and Upselling

Health and Safety in Retail Merchandising

3 Topics | 1 Quiz

Basic Retail Health and Safety Practices

Safe Handling of Products and Equipment

Emergency Procedures Awareness

Health and Safety Awareness for Merchandisers

Using Technology in Merchandising

3 Topics | 1 Quiz

Digital Tools for Inventory and Stock Control

Basic Use of Tablets and Mobile Devices

Benefits of Technology in Retail Merchandising

Technology Applications in Merchandising

Planning and Organising Merchandising Tasks

3 Topics | 1 Quiz

Daily Task Planning for Merchandising Assistants

Time Management Techniques

Prioritising Merchandising Activities

Effective Planning and Organisation Skills

Basic Reporting and Communication

3 Topics | 1 Quiz

Reporting Stock and Sales Issues

Communicating with Retail Teams

Recording Merchandising Activities

Reporting and Communication Basics

Preparing for the Workplace and Career Growth

3 Topics | 1 Quiz

Workplace Expectations for Merchandising Assistants

Career Pathways in Retail Merchandising

Building Skills for Advancement

Workplace Readiness and Career Development

Basics of Merchandising Assistant Role

Merchandising Assistant Introduction to Merchandising Basics of Merchandising Assistant Role

Basics of Merchandising Assistant Role

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Question 1 of 5

1. Question
What is a key duty of a merchandising assistant?
- Assist with stock management
- Design new products
- Set store prices
- Hire sales staff
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Question 2 of 5

2. Question
Which is a formal retail environment in South Africa?
- Large shopping malls
- Informal street markets
- Rural farmers' markets
- Door-to-door sales
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Question 3 of 5

3. Question
Which soft skill helps merchandising assistants solve problems?
- Good communication
- Physical strength
- Graphic design
- Coding skills
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Question 4 of 5

4. Question
Why is merchandising important in retail?
- Increases product sales
- Reduces marketing budget
- Eliminates competition
- Automates checkout process
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Question 5 of 5

5. Question
What is essential for product presentation in stores?
- Neatly arranging products
- Offering large discounts
- Limiting product variety
- Using only digital displays
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