Merchandising Assistant

Introduction to Merchandising

3 Topics | 1 Quiz

Role and Responsibilities of a Merchandising Assistant

Understanding Retail Environments in South Africa

Key Skills for Entry-Level Merchandising

Basics of Merchandising Assistant Role

Product Knowledge and Stock Handling

3 Topics | 1 Quiz

Types of Products Commonly Merchandised

Stock Receiving and Storage Best Practices

Basic Inventory Management Concepts

Product and Stock Handling Essentials

Merchandising Displays and Visual Presentation

3 Topics | 1 Quiz

Principles of Visual Merchandising

Creating Appealing Shelf Displays

Using Signage and Labels Effectively

Visual Merchandising Fundamentals

Customer Service in Merchandising

3 Topics | 1 Quiz

Importance of Customer Interaction

Communication Skills for Merchandisers

Handling Queries and Complaints Professionally

Customer Service Skills for Merchandising Assistants

Sales Techniques and Upselling Basics

3 Topics | 1 Quiz

Understanding Up-selling and Cross-selling

Promoting Products Confidently

Encouraging Repeat Customer Purchases

Fundamentals of Sales and Upselling

Health and Safety in Retail Merchandising

3 Topics | 1 Quiz

Basic Retail Health and Safety Practices

Safe Handling of Products and Equipment

Emergency Procedures Awareness

Health and Safety Awareness for Merchandisers

Using Technology in Merchandising

3 Topics | 1 Quiz

Digital Tools for Inventory and Stock Control

Basic Use of Tablets and Mobile Devices

Benefits of Technology in Retail Merchandising

Technology Applications in Merchandising

Planning and Organising Merchandising Tasks

3 Topics | 1 Quiz

Daily Task Planning for Merchandising Assistants

Time Management Techniques

Prioritising Merchandising Activities

Effective Planning and Organisation Skills

Basic Reporting and Communication

3 Topics | 1 Quiz

Reporting Stock and Sales Issues

Communicating with Retail Teams

Recording Merchandising Activities

Reporting and Communication Basics

Preparing for the Workplace and Career Growth

3 Topics | 1 Quiz

Workplace Expectations for Merchandising Assistants

Career Pathways in Retail Merchandising

Building Skills for Advancement

Workplace Readiness and Career Development

Visual Merchandising Fundamentals

Merchandising Assistant Merchandising Displays and Visual Presentation Visual Merchandising Fundamentals

Visual Merchandising Fundamentals

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Question 1 of 5

1. Question
Which principle of visual merchandising helps products stand out by avoiding clutter?
- Focus on the Product
- Attract Attention
- Create Balance
- Use Lighting
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Question 2 of 5

2. Question
What is a key tip for making shelf displays appealing to customers?
- Keep shelves neat and clean
- Use mixed product categories
- Place items randomly
- Avoid colour coordination
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Question 3 of 5

3. Question
Where should signage be placed for maximum visibility in a store?
- At eye level
- On the floor
- Near the ceiling
- Behind the counter
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Question 4 of 5

4. Question
How do labels influence customer decisions in a store?
- Provide pricing info clearly
- Use complex descriptions
- Hide pricing to reduce doubts
- Mix fonts for interest
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Question 5 of 5

5. Question
What is a common visual merchandising error to avoid?
- Cluttered displays
- Using bright colours
- Grouping by category
- Balanced product placement
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