Merchandising Assistant

Introduction to Merchandising

3 Topics | 1 Quiz

Role and Responsibilities of a Merchandising Assistant

Understanding Retail Environments in South Africa

Key Skills for Entry-Level Merchandising

Basics of Merchandising Assistant Role

Product Knowledge and Stock Handling

3 Topics | 1 Quiz

Types of Products Commonly Merchandised

Stock Receiving and Storage Best Practices

Basic Inventory Management Concepts

Product and Stock Handling Essentials

Merchandising Displays and Visual Presentation

3 Topics | 1 Quiz

Principles of Visual Merchandising

Creating Appealing Shelf Displays

Using Signage and Labels Effectively

Visual Merchandising Fundamentals

Customer Service in Merchandising

3 Topics | 1 Quiz

Importance of Customer Interaction

Communication Skills for Merchandisers

Handling Queries and Complaints Professionally

Customer Service Skills for Merchandising Assistants

Sales Techniques and Upselling Basics

3 Topics | 1 Quiz

Understanding Up-selling and Cross-selling

Promoting Products Confidently

Encouraging Repeat Customer Purchases

Fundamentals of Sales and Upselling

Health and Safety in Retail Merchandising

3 Topics | 1 Quiz

Basic Retail Health and Safety Practices

Safe Handling of Products and Equipment

Emergency Procedures Awareness

Health and Safety Awareness for Merchandisers

Using Technology in Merchandising

3 Topics | 1 Quiz

Digital Tools for Inventory and Stock Control

Basic Use of Tablets and Mobile Devices

Benefits of Technology in Retail Merchandising

Technology Applications in Merchandising

Planning and Organising Merchandising Tasks

3 Topics | 1 Quiz

Daily Task Planning for Merchandising Assistants

Time Management Techniques

Prioritising Merchandising Activities

Effective Planning and Organisation Skills

Basic Reporting and Communication

3 Topics | 1 Quiz

Reporting Stock and Sales Issues

Communicating with Retail Teams

Recording Merchandising Activities

Reporting and Communication Basics

Preparing for the Workplace and Career Growth

3 Topics | 1 Quiz

Workplace Expectations for Merchandising Assistants

Career Pathways in Retail Merchandising

Building Skills for Advancement

Workplace Readiness and Career Development

Effective Planning and Organisation Skills

Merchandising Assistant Planning and Organising Merchandising Tasks Effective Planning and Organisation Skills

Effective Planning and Organisation Skills

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Question 1 of 5

1. Question
Which task is urgent to do first as a Merchandising Assistant?
- Fixing broken displays
- Cleaning shelves
- Rearranging items
- Pricing products
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Question 2 of 5

2. Question
What is a benefit of good time management in merchandising?
- Finish tasks on time
- Avoid customer complaints
- Increase product prices
- Extend working hours
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Question 3 of 5

3. Question
How should you prioritise your workload daily?
- Urgent and important tasks first
- Least work first
- Tasks in any order
- Tasks that take longest first
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Question 4 of 5

4. Question
Which tool helps keep track of deadlines and meetings?
- Calendar or planner
- Calculator
- Mobile phone games
- Store map
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Question 5 of 5

5. Question
What is an impact of good planning on retail operations?
- Store looks attractive
- Increased product cost
- Lower staff numbers
- Reduced opening hours
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