Recognising social engineering attacks is an important skill for anyone using computers or the internet. These attacks trick people into giving away private information or access to systems. Cyber criminals use lies, pressure, or fake identities to deceive their targets. Knowing the signs can help you protect yourself, your data, and your organisation.

Social engineering can happen in many ways. It might be through emails, phone calls, messages, or even face-to-face conversations. The attacker pretends to be someone you trust, like a bank worker, a coworker, or a government official. They then try to get you to share passwords, click on dangerous links, or download harmful files.
One common type of attack is phishing. This is when you get an email or message that looks real but is actually fake. It might warn about a problem with your bank account or claim you’ve won a prize. The message usually asks you to click a link or open an attachment. If you do this, you might give the attacker your personal details or allow malware into your device.
Another method is called pretexting. The attacker creates a made-up story to get your trust. For example, they might pretend to be tech support needing your password to fix an issue. Because they sound confident and official, people sometimes fall for it.
Recognising social engineering attacks means paying attention to unusual behaviour and requests. Here are some clear warning signs:
To stay safe, always verify who is contacting you. If someone calls claiming to be from your bank or company, hang up and call them back using an official number. Never share your password or PIN over the phone or email. Be cautious with links and attachments. When in doubt, ask a trusted person or your IT department for help.
Organisations can train employees on how to spot and report social engineering. This reduces the chance of falling victim to insider threats or scams. Remember, cyber criminals rely on human mistakes more than technical problems. By recognising social engineering attacks, you help protect yourself and your community.
Live Scenario • Active Situation
You are an IT support technician at a large company.
There is no single perfect answer. Choose what you would do in this situation.