The procedure for welcoming parents and visitors is very important in a school setting. It ensures that everyone feels respected and safe. A good welcome also helps create a positive first impression of the school.

When parents or visitors arrive, the receptionist should greet them warmly with a smile. Use polite words like “Good morning” or “Good afternoon” and ask how you can help. This shows that the school cares about its guests.
It is important to follow these steps to keep the school environment safe and organised. Always be polite and professional when communicating with parents and visitors.
Remember, welcoming parents and visitors well helps build trust and keeps the school community strong. It’s part of the receptionist’s role to keep the school friendly and secure.
Live Scenario • Active Situation
You are the school receptionist welcoming parents and visitors.
There is no single perfect answer. Choose what you would do in this situation.