Restaurant Assistant

Introduction to the Role of a Restaurant Assistant

3 Topics | 1 Quiz

Overview of Restaurant Assistant Duties

Workplace Expectations and Professionalism

Basic Communication Skills in Hospitality

Understanding the Restaurant Assistant Role

Food Safety Principles for Restaurant Assistants

3 Topics | 1 Quiz

Introduction to Food Safety in Restaurants

Personal Hygiene and Cleanliness

Controlling Cross-contamination Risks

Fundamentals of Food Safety for Assistants

Safe Food Handling and Storage

3 Topics | 1 Quiz

Temperature Control for Food Safety

Proper Storage Techniques in the Restaurant

Handling Leftovers and Waste

Food Handling and Storage Safety

Setting Up and Maintaining the Dining Area

3 Topics | 1 Quiz

Table Setting Standards and Techniques

Cleaning and Sanitising Tables and Chairs

Managing Reservations and Seating Guests

Dining Area Preparation and Maintenance

Customer Service Skills for Restaurant Assistants

3 Topics | 1 Quiz

Greeting and Assisting Customers

Taking and Delivering Orders Efficiently

Handling Customer Complaints Calmly

Customer Service in Restaurant Settings

Assisting with Food and Beverage Service

3 Topics | 1 Quiz

Serving Food Safely to Customers

Handling Hot and Cold Beverages

Clearing Tables Efficiently and Cleanly

Food and Beverage Service Basics

Health and Safety in the Restaurant Workplace

3 Topics | 1 Quiz

Identifying Workplace Hazards

Using Safe Work Practices

Emergency Procedures and Reporting Incidents

Health and Safety Awareness for Assistants

Time Management and Efficiency Tips

3 Topics | 1 Quiz

Prioritising Tasks During Busy Periods

Organising Your Workstation

Working Effectively as Part of a Team

Improving Work Efficiency in Restaurants

Practical Skills for Restaurant Assistants

3 Topics | 1 Quiz

Using Restaurant Equipment Correctly

Basic Food Preparation Assistance

Maintaining Cleanliness in Food Prep Areas

Practical Skills and Equipment Use

Review and Preparation for Certification

3 Topics | 1 Quiz

Course Summary and Key Takeaways

Practical Tips for Job Readiness

How to Prepare for the Final Assessment

Final Review and Certification Readiness

Dining Area Preparation and Maintenance

Restaurant Assistant Setting Up and Maintaining the Dining Area Dining Area Preparation and Maintenance

Dining Area Preparation and Maintenance

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Question 1 of 5

1. Question
Where should knives be placed in a table setting?
- On the right side with blade facing plat
- On the left side beside the fork
- At the top of the plate
- Underneath the placemat
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Question 2 of 5

2. Question
What is the first step in sanitising tables and chairs?
- Clear all leftover items and rubbish
- Spray sanitizer immediately
- Dry tables with a cloth
- Arrange chairs neatly around tables
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Question 3 of 5

3. Question
How should guests be greeted when arriving for a reservation?
- Warmly confirm their reservation
- Show them to a table silently
- Ask them to wait outside
- Ignore and seat them quickly
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Question 4 of 5

4. Question
Why is the first impression of a dining setup important?
- It makes customers feel comfortable
- It allows faster serving times
- It reduces cleaning time needed
- It helps staff work faster
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Question 5 of 5

5. Question
Which tool is used to remove dust before setting a table?
- Clean cloth
- Broom
- Paper towel
- Gloves
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