Restaurant Assistant

Introduction to the Role of a Restaurant Assistant

3 Topics | 1 Quiz

Overview of Restaurant Assistant Duties

Workplace Expectations and Professionalism

Basic Communication Skills in Hospitality

Understanding the Restaurant Assistant Role

Food Safety Principles for Restaurant Assistants

3 Topics | 1 Quiz

Introduction to Food Safety in Restaurants

Personal Hygiene and Cleanliness

Controlling Cross-contamination Risks

Fundamentals of Food Safety for Assistants

Safe Food Handling and Storage

3 Topics | 1 Quiz

Temperature Control for Food Safety

Proper Storage Techniques in the Restaurant

Handling Leftovers and Waste

Food Handling and Storage Safety

Setting Up and Maintaining the Dining Area

3 Topics | 1 Quiz

Table Setting Standards and Techniques

Cleaning and Sanitising Tables and Chairs

Managing Reservations and Seating Guests

Dining Area Preparation and Maintenance

Customer Service Skills for Restaurant Assistants

3 Topics | 1 Quiz

Greeting and Assisting Customers

Taking and Delivering Orders Efficiently

Handling Customer Complaints Calmly

Customer Service in Restaurant Settings

Assisting with Food and Beverage Service

3 Topics | 1 Quiz

Serving Food Safely to Customers

Handling Hot and Cold Beverages

Clearing Tables Efficiently and Cleanly

Food and Beverage Service Basics

Health and Safety in the Restaurant Workplace

3 Topics | 1 Quiz

Identifying Workplace Hazards

Using Safe Work Practices

Emergency Procedures and Reporting Incidents

Health and Safety Awareness for Assistants

Time Management and Efficiency Tips

3 Topics | 1 Quiz

Prioritising Tasks During Busy Periods

Organising Your Workstation

Working Effectively as Part of a Team

Improving Work Efficiency in Restaurants

Practical Skills for Restaurant Assistants

3 Topics | 1 Quiz

Using Restaurant Equipment Correctly

Basic Food Preparation Assistance

Maintaining Cleanliness in Food Prep Areas

Practical Skills and Equipment Use

Review and Preparation for Certification

3 Topics | 1 Quiz

Course Summary and Key Takeaways

Practical Tips for Job Readiness

How to Prepare for the Final Assessment

Final Review and Certification Readiness

Health and Safety Awareness for Assistants

Restaurant Assistant Health and Safety in the Restaurant Workplace Health and Safety Awareness for Assistants

Health and Safety Awareness for Assistants

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Question 1 of 5

1. Question
What is a common physical hazard in a restaurant?
- Wet or slippery floors
- Broken glassware only
- Loud background music
- Excessive lighting conditions
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Question 2 of 5

2. Question
How should heavy trays be carried safely in a restaurant?
- Use safe lifting and carrying techniques
- Carry trays with one hand only
- Use body twisting to lift
- Lift quickly without bending knees
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Question 3 of 5

3. Question
Why must accidents be reported immediately?
- To fix problems and prevent more injurie
- To blame co-workers for mistakes
- To delay work until resolved
- To hide accidents from supervisors
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Question 4 of 5

4. Question
What should you do first if you find a fire in the restaurant?
- Stay calm and use fire extinguisher if t
- Try to put out the fire with water
- Close all kitchen doors
- Run outside without alerting others
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Question 5 of 5

5. Question
When should Personal Protective Equipment (PPE) be worn in a restaurant?
- Always when handling knives and chemical
- Only during cleaning tasks
- Only when working near ovens
- Only in the dining area
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