Personal Assistant

Introduction to the Personal Assistant Role
3 Topics | 1 Quiz
Overview of Personal Assistant Responsibilities
Key Skills and Qualities of a Successful Personal Assistant
Understanding the Workplace Environment
Basics of the Personal Assistant Role
Effective Communication Skills
3 Topics | 1 Quiz
Verbal and Non-verbal Communication Techniques
Professional Email and Phone Etiquette
Active Listening and Feedback
Communication Skills for Assistants
Time Management and Scheduling
3 Topics | 1 Quiz
Prioritising Tasks and Deadlines
Managing Calendars and Appointments
Techniques for Efficient Time Use
Managing Time and Schedules
Office Organisation and Record Keeping
3 Topics | 1 Quiz
Filing Systems and Document Management
Managing Office Supplies and Resources
Creating and Maintaining Logs and Reports
Organisation and Record Keeping
Using Office Technology
3 Topics | 1 Quiz
Basic Computer Skills for Personal Assistants
Overview of Common Office Software
Managing Digital Communication Tools
Office Technology Basics
Meeting and Event Coordination
3 Topics | 1 Quiz
Planning and Preparing Meetings
Managing Invitations and RSVPs
On-the-Day Event Support
Coordinating Meetings and Events
Professionalism and Ethics in the Workplace
3 Topics | 1 Quiz
Maintaining Confidentiality and Discretion
Workplace Etiquette and Appearance
Handling Difficult Situations with Tact
Workplace Professionalism
Basic Financial and Administrative Tasks
3 Topics | 1 Quiz
Handling Expense Reports and Budgets
Processing Invoices and Payments
Record Keeping for Financial Documents
Financial and Administrative Basics
Supporting Senior Management
3 Topics | 1 Quiz
Scheduling and Preparing Briefings
Travel and Accommodation Arrangements
Managing Multiple Priorities
Supporting Senior Staff
Career Development and Next Steps
3 Topics | 1 Quiz
Building Your Personal Assistant Portfolio
Continuing Education and Skills Development
Applying for Personal Assistant Roles in South Africa
Career Growth as a Personal Assistant

Workplace Professionalism

Personal Assistant Professionalism and Ethics in the Workplace Workplace Professionalism

Workplace Professionalism