Supporting Emotional and Social Needs is very important for learners to grow well in school and life. When learners feel safe and understood, they can focus better and learn more. Emotional and social support helps learners handle their feelings, make friends, and solve problems.

Emotional needs are about how learners feel inside. They might feel happy, sad, scared, or frustrated. Social needs involve how learners relate with others. They need to build good friendships and work well in groups. When these needs are met, learners become more confident and ready to learn.
Teachers and Educational Support Workers play a key role in supporting emotional and social needs. They can spot when a learner is struggling and offer help or refer them to specialists when needed.
By supporting these needs, learners feel happier and more included. This improves their behaviour, attendance, and school performance. It also helps them build skills to manage life outside of school.
In summary, supporting emotional and social needs means creating a caring environment where learners feel safe, understood, and connected. This helps them succeed both in and out of the classroom.
Live Scenario • Active Situation
You are an Educational Support Worker in a busy primary school.
There is no single perfect answer. Choose what you would do in this situation.