Handling hazardous or fragile goods safely is very important in a dispatch environment. These goods can cause injuries or damage if not managed correctly. It is your responsibility to ensure the safety of yourself, your colleagues, and the goods during packing, storing, and transport.

Hazardous goods may include chemicals, flammable materials, batteries, or medicines that need special care. Fragile goods include glass, ceramics, electronics, or any item that can break easily. Both types require careful handling to avoid accidents.
Remember, safety is a continuous process. Always check your surroundings and equipment before handling hazardous or fragile goods. Never rush, and ask for help if you are unsure or the load is too heavy.
Handling hazardous or fragile goods safely protects your health and helps your organisation avoid costly damage and delays. By following these practical steps, you contribute to a safer workplace for everyone.
Live Scenario • Active Situation
You are a dispatch clerk responsible for packing and preparing hazardous and fragile goods for transport at a busy warehouse.
There is no single perfect answer. Choose what you would do in this situation.