Cashier

Introduction to the Cashier Role
3 Topics | 1 Quiz
Overview of cashier responsibilities
Importance of accuracy and customer service
Basic retail environment and workplace expectations
Understanding the cashier role and environment
Handling Cash and Coins
3 Topics | 1 Quiz
Identifying South African currency notes and coins
Counting cash accurately and efficiently
Giving correct change to customers
Cash handling skills and techniques
Using Point of Sale (POS) Systems
3 Topics | 1 Quiz
Basics of POS system operation
Scanning items and processing sales
Handling payment types (cash, card, vouchers)
Operating POS systems and processing payments
Customer Service Essentials for Cashiers
3 Topics | 1 Quiz
Greeting and engaging customers politely
Managing difficult customer interactions
Providing efficient service under pressure
Customer service skills at the till
Retail Mathematics and Pricing
3 Topics | 1 Quiz
Basic math skills for cashiers
Understanding pricing labels and discounts
Calculating totals and tax correctly
Retail math and pricing comprehension
Handling Returns and Exchanges
3 Topics | 1 Quiz
Retail return policies overview
Processing returns and refunds
Managing exchanges and store credits
Processing returns and exchanges efficiently
Workplace Safety and Security for Cashiers
3 Topics | 1 Quiz
Cash handling security best practices
Recognising and preventing theft
Emergency procedures at retail stores
Safety and security practices for cashiers
Effective Communication at the Checkout
3 Topics | 1 Quiz
Clear verbal and non-verbal communication
Confirming transactions with customers
Using polite language during busy times
Communication skills for effective checkout service
Time Management and Organisation
3 Topics | 1 Quiz
Prioritising tasks during busy retail hours
Keeping the checkout area tidy and efficient
Balancing speed with accuracy
Time management and organisation at the till
Preparing for Cashier Job Success
3 Topics | 1 Quiz
Building confidence through practice
Resume tips for cashier job applications
Continuous skills improvement and learning
Preparing for a career as a cashier

Customer service skills at the till

Cashier Customer Service Essentials for Cashiers Customer service skills at the till

Customer service skills at the till