Job Title: Retail Assistant
Job Type: part-time
Salary: R4 200 per Month
Job Location: Johannesburg, Gauteng, 2001, South Africa
Job Overview:
The Retail Assistant plays a crucial role in ensuring a positive shopping experience for customers. This role involves assisting with daily store operations, providing excellent customer service, managing inventory, and maintaining the store’s visual presentation. The Retail Assistant must be friendly, approachable, and able to handle various tasks efficiently.
Key Responsibilities:
1. Customer Service:
Greet customers warmly and provide assistance with their shopping needs.
Answer customer inquiries about products, services, and store policies.
Handle customer complaints and resolve issues in a professional and timely manner.
Assist customers in finding products and provide recommendations based on their preferences.
2. Sales and Transactions:
Process sales transactions accurately using the point-of-sale (POS) system.
Handle cash, credit, and debit transactions and ensure accurate change is given.
Promote store loyalty programs, special offers, and upsell additional products.
3. Inventory Management:
Assist with stock replenishment, including receiving and unpacking deliveries.
Monitor inventory levels and report any discrepancies or low stock items to management.
Ensure products are correctly labeled and priced according to store policies.
4. Store Maintenance:
Maintain a clean and organized store environment, including tidying shelves and displays.
Ensure that products are displayed attractively and according to store layout guidelines.
Handle store cleaning duties and ensure health and safety standards are followed.
5. Visual Merchandising:
Assist in setting up and maintaining visual displays and promotions to attract customers.
Ensure merchandise is presented according to store standards and seasonal themes.
Collaborate with management on store layout changes and promotional setups.
6. Stock Control:
Assist in conducting regular stock checks and inventory audits.
Ensure accurate record-keeping for stock movements and sales.
Manage stock returns and exchanges following store policies.
7. Team Collaboration:
Work effectively with other team members to achieve store goals and objectives.
Support and train new staff members as needed.
Communicate effectively with management regarding store operations and customer feedback.
Required Skills and Qualifications:
Education: High school diploma or equivalent.
Experience: Previous experience in retail or customer service is an advantage but not required.
Customer Service Skills: Excellent interpersonal and communication skills with a friendly and approachable demeanor.
Sales Skills: Ability to engage customers, promote products, and handle sales transactions efficiently.
Organizational Skills: Strong organizational abilities to manage inventory and maintain store cleanliness.
Attention to Detail: Keen attention to detail in product presentation and handling transactions accurately.
Problem-Solving Skills: Ability to address and resolve customer issues effectively.
Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
How to Apply:
Interested candidates should submit their CV using the submit resume button below:
OR submit your CV to lisajames@recruitlink.co.za
Application Deadline: September 18, 2024