Sales Consultant

Introduction to Sales Consulting
3 Topics | 1 Quiz
Role and responsibilities of a sales consultant
Understanding the South African sales environment
Key skills for successful sales consulting
Fundamentals of Sales Consulting
Effective Communication Skills
3 Topics | 1 Quiz
Active listening techniques for sales
Verbal and nonverbal communication methods
Building rapport with clients
Communication Skills for Sales
Product Knowledge and Presentation
3 Topics | 1 Quiz
Understanding product features and benefits
Tailoring product information to client needs
Presenting products effectively
Mastering Product Presentation
Sales Techniques and Strategies
3 Topics | 1 Quiz
Consultative selling approach
Upselling and cross-selling basics
Closing sales effectively
Practical Sales Techniques
Customer Relationship Management
3 Topics | 1 Quiz
Importance of customer retention
Managing follow-ups and after-sales service
Using feedback to improve sales
Building Strong Customer Relationships
Retail Sales Environment
3 Topics | 1 Quiz
Understanding the retail floor setup
Role of merchandising in sales
Adhering to workplace policies and ethics
Operating in Retail Environment
Using Technology in Sales
3 Topics | 1 Quiz
Digital tools for sales tracking and CRM
Online sales channels in South Africa
Basic data recording and reporting
Technology Tools for Sales Consultants
Understanding Consumer Behaviour
3 Topics | 1 Quiz
Factors influencing purchasing decisions
Cultural and economic aspects in South Africa
Recognising different customer types
Consumer Behaviour Insights
Handling Objections and Negotiations
3 Topics | 1 Quiz
Common sales objections and responses
Negotiation techniques for beginners
Maintaining professionalism under pressure
Overcoming Objections and Negotiating
Career Development as a Sales Consultant
3 Topics | 1 Quiz
Setting goals for sales career growth
Continuous skills development and training
Exploring sales consultant career pathways in South Africa
Advancing Your Sales Career

Consumer Behaviour Insights

Sales Consultant Understanding Consumer Behaviour Consumer Behaviour Insights

Consumer Behaviour Insights