Online Business Fundamentals

Introduction to Business Fundamentals

3 Topics | 1 Quiz

What is Business? Key Concepts and Definitions

Overview of South African Business Environment

Benefits of Learning Business Fundamentals Online

Understanding Basic Business Concepts

Business Types and Structures

3 Topics | 1 Quiz

Common Business Types in South Africa: Sole Proprietorship to Corporations

Legal Business Structures and Their Implications

Choosing the Right Business Structure for Your Idea

Business Types and Structures

Business Planning Basics

3 Topics | 1 Quiz

Importance of a Business Plan for Entrepreneurs

Components of a Simple Business Plan

Setting Clear Goals and Objectives for Your Business

Foundations of Business Planning

Market Research and Customer Understanding

3 Topics | 1 Quiz

Understanding Your Target Market in South Africa

Methods of Conducting Basic Market Research

Analysing Customer Needs and Preferences

Market Research Essentials

Business Finance Fundamentals

3 Topics | 1 Quiz

Introduction to Basic Business Financial Concepts

Understanding Startup Costs and Budgeting

Managing Cash Flow for Beginners

Basic Business Finance Concepts

Marketing Basics for Small Businesses

3 Topics | 1 Quiz

Principles of Marketing and Brand Building

Using Social Media to Promote Your Business

Creating Simple Marketing Plans on a Budget

Marketing Fundamentals for Entrepreneurs

Sales and Customer Service

3 Topics | 1 Quiz

Basics of Effective Sales Techniques

Building Positive Customer Relationships

Handling Customer Complaints Professionally

Sales and Customer Interaction Skills

Operations and Legal Compliance

3 Topics | 1 Quiz

Daily Business Operations and Workflow

Licenses and Permits Required in South Africa

Basic Compliance and Record-Keeping Obligations

Business Operations and Legal Basics

Digital Tools for Business Efficiency

3 Topics | 1 Quiz

Overview of Essential Digital Tools for Small Businesses

Using Online Payment and Invoicing Software

Managing Business Communications Digitally

Digital Tools and Business Efficiency

Growing Your Business and Next Steps

3 Topics | 1 Quiz

Strategies for Small Business Growth in South Africa

Understanding the Importance of Networking and Partnerships

Planning Your Next Steps After Completing the Course

Business Growth and Future Planning

Digital Tools and Business Efficiency

Online Business Fundamentals Digital Tools for Business Efficiency Digital Tools and Business Efficiency

Digital Tools and Business Efficiency

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Question 1 of 5

1. Question
Which tool helps track sales and manage small business tasks?
- Digital tools for small businesses
- Manual spreadsheets
- Paper filing systems
- Social media platforms
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Question 2 of 5

2. Question
What is a key benefit of using online payment systems?
- Faster and secure customer payments
- Delayed manual processing
- Cash-only transactions
- Paper-based receipts
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Question 3 of 5

3. Question
How does digital invoicing send bills to customers?
- Emailing professional invoices
- Printing mailed invoices
- Hand-delivering paper bills
- Posting on social media
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Question 4 of 5

4. Question
What is an efficient way to communicate with customers online?
- Instant chat and email messaging
- Waiting for phone calls
- Sending postal letters
- Face-to-face meetings
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Question 5 of 5

5. Question
What is a recommended security tip for online business tools?
- Use secure payment methods
- Share passwords freely
- Use public Wi-Fi for data
- Ignore software updates
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