Developing credit policies is an important step for any business that offers goods or services on credit. A clear credit policy helps control risks, improve cash flow, and build good customer relationships. This guide explains how to develop credit policies that work well for your business.

Credit policies set the rules for giving credit to customers. These rules cover who can get credit, how much credit they can have, the payment terms, and what happens if payments are late. Well-made credit policies protect your business from bad debts and help you get paid on time.
Applying these steps ensures your credit policy is clear, practical, and fair. It also helps you communicate credit terms clearly to customers, reducing misunderstandings.
Remember, a good credit policy benefits your business by improving cash flow and reducing bad debts. It also enables you to build trust with customers by setting clear expectations for credit and payments.
Live Scenario • Active Situation
You are the Credit Controller at a South African manufacturing firm, tasked with developing effective credit policies to protect the business from bad debts.
There is no single perfect answer. Choose what you would do in this situation.