Business Analyst Fundamentals

Introduction to Business Analysis

3 Topics | 1 Quiz

Role and importance of a business analyst

Key business analysis terms and concepts

Types of business analysis in organisations

Understanding the Business Analyst Role

Business Analysis Process Overview

3 Topics | 1 Quiz

Phases of the business analysis lifecycle

Overview of requirements gathering and documentation

Introduction to solution assessment and validation

Business Analysis Lifecycle Basics

Understanding Stakeholders

3 Topics | 1 Quiz

Identifying and categorising stakeholders

Stakeholder needs and expectations analysis

Effective communication strategies with stakeholders

Stakeholder Identification and Communication

Requirements Gathering Techniques

3 Topics | 1 Quiz

Interviews and questionnaires

Workshops and focus groups

Observation and document analysis

Requirements Collection Methods

Documenting Business Requirements

3 Topics | 1 Quiz

Writing clear and concise requirement statements

Creating use cases and user stories

Requirements prioritisation methods

Capturing and Prioritising Requirements

Modelling and Visualisation Techniques

3 Topics | 1 Quiz

Introduction to process mapping and flowcharts

Using data models for analysis

Wireframes and prototypes overview

Business Analysis Visual Tools

Solution Evaluation and Validation

3 Topics | 1 Quiz

Assessing solution options

Measuring solution performance

Validating business benefits

Evaluating and Validating Solutions

Business Analysis Tools and Software

3 Topics | 1 Quiz

Overview of popular business analysis software

Using collaboration and documentation tools

Integrating tools into business analysis workflows

Tools Commonly Used by Business Analysts

Practical Skills for Business Analysts

3 Topics | 1 Quiz

Time management and organisation

Problem-solving and critical thinking

Effective stakeholder engagement

Core Practical Skills for Business Analysts

Career Path and Next Steps in Business Analysis

3 Topics | 1 Quiz

Building your professional business analyst profile

Exploring certification and further training options

Finding business analyst roles in South Africa

Planning Your Business Analyst Career

Evaluating and Validating Solutions

Business Analyst Fundamentals Solution Evaluation and Validation Evaluating and Validating Solutions

Evaluating and Validating Solutions

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Question 1 of 5

1. Question
What is the first step in assessing solution options?
- Understand the problem clearly
- List all possible solutions
- Define solution criteria
- Gather stakeholder feedback
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Question 2 of 5

2. Question
Which KPI would best measure a customer service software’s success?
- Customer satisfaction
- Total project cost
- Number of users trained
- Employee turnover rate
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Question 3 of 5

3. Question
What is essential to validate business benefits after solution delivery?
- Clear, measurable goals
- Stakeholder opinions
- Industry benchmarks
- Long-term forecasts
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Question 4 of 5

4. Question
How does feedback help in solution evaluation?
- Confirms if needs are met
- Speeds up delivery time
- Reduces project costs
- Replaces performance metrics
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Question 5 of 5

5. Question
What is a common challenge in solution validation?
- Lack of clear benefit measures
- Too many solution options
- Inadequate stakeholder input
- Overemphasis on technical specs
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