In this lesson, we will cover key business analysis terms and concepts that every learner should know. Business analysis is about identifying business needs and finding solutions to problems. Knowing the right language helps you communicate clearly with stakeholders, team members, and clients.

Here are some basic terms you should understand:
Understanding these terms helps you grasp how business analysis fits within a business context. For example, when a company wants to improve its online store, the business analyst first identifies the business need. They meet with stakeholders to list requirements that a new system must have. They then define the scope to focus on key features, describe use cases for customer interaction, and perform gap analysis to see what is missing in the current system. Finally, they advise on the best solution.
These concepts are the building blocks for any successful business analysis work. By mastering the key business analysis terms and concepts early, you can communicate clearly, avoid confusion, and contribute effectively to your team or project.
Remember, business analysis is about many small but important parts working together to create useful and efficient solutions that help businesses grow and improve.
Live Scenario • Active Situation
You are a junior Business Analyst at a software company, preparing to meet stakeholders for a new project.
There is no single perfect answer. Choose what you would do in this situation.