Establishing and applying core organisational values

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Why Core Organisational Values Matter in Leadership

Establishing and applying core organisational values is an important part of managing and leading a successful company. These values guide how the organisation behaves, makes decisions, and interacts with employees, customers, and the community. They act like a compass, showing the way forward when challenges or choices arise.

Core organisational values describe what the company stands for. Examples include honesty, respect, teamwork, innovation, and customer focus. They are different from rules or policies. Values influence the culture and spirit of the organisation and inspire people to work together towards common goals.

To establish core values, a company needs to involve its leaders and employees. This can be done by asking questions like:

  1. What is most important for us as a company?
  2. How do we want to treat each other and our customers?
  3. What qualities do we admire and want to grow?

When these values are clear and agreed upon, they should be written down and communicated to everyone in the organisation. This helps people remember and commit to them.

How to Apply Core Organisational Values

Applying core values means using them in everyday work decisions and behaviour. Here are practical steps:

  1. Lead by example: Leaders must live the values every day. Their actions set a standard for others.
  2. Include values in policies: Make sure company rules support the values.
  3. Use values in hiring: Look for people who share and respect these values.
  4. Reward behaviours that show the values: Recognise and praise employees who act according to the values.
  5. Use values to solve problems: When faced with tough decisions, ask what the values suggest.
  6. Communicate regularly: Remind everyone about the values through meetings, newsletters, or training.

Core values give direction and build trust inside and outside the organisation. When everyone understands and works by these shared values, the organisation becomes stronger and more successful. It helps teams work well, improves customer satisfaction, and supports long-term growth.

In summary, establishing and applying core organisational values is not just about writing a list. It is about living these values daily in leadership and teamwork. This creates a positive culture and helps the organisation achieve its vision and mission.

Live Scenario • Active Situation

You are a team leader in the strategic planning department of a growing South African company.

There is no single perfect answer. Choose what you would do in this situation.