Identifying resources and support needed is an important part of performance planning. It helps you understand what tools, people, and materials are necessary to reach your goals. Without this step, it becomes hard to perform well or improve your work.

Resources can be anything that helps you do your job better. This includes physical items like equipment, software, or office space. It also includes information, such as guidelines or training materials, that you need to learn new skills or follow procedures.
Support comes from other people, like managers, colleagues, or mentors. They can provide advice, feedback, motivation, or direct help when challenges arise. Sometimes support means having enough time or flexible working conditions to focus on your tasks.
Knowing what resources and support you need is important because it:
To identify resources and support, start by looking closely at your performance goals. Ask yourself what you need to do exactly, and then what is required to complete each step. For example, if your goal is to improve customer service, you may need training in communication skills and access to a customer feedback system.
Next, think about any challenges you expect and what will help overcome them. Will you need more time, specific software, or someone to guide you through difficult tasks? Write down all these needs clearly during your performance planning sessions.
Remember to be realistic. Sometimes we want things that aren’t essential or possible. Focus on what truly helps you perform better and achieve your objectives.
Discuss your list with your manager or team leader. They can help prioritise needs and find ways to provide what you require. They may also suggest resources you hadn’t thought about or alternative solutions.
By identifying resources and support needed early in the planning process, you set yourself up for better performance. It allows you and your manager to work together to remove obstacles and create a clear path to success.
Live Scenario • Active Situation
You are a customer service team leader preparing your performance plan.
There is no single perfect answer. Choose what you would do in this situation.