Job Title: Sales Support Administrator
Job Type: Full-time
Salary: R8 500 per month
Job Location: Cape Town, Western Cape, 8001, South Africa
Job Summary:
We are looking for a highly organized and efficient Sales Support Administrator to assist our sales team. The Sales Support Administrator will handle administrative tasks, process sales orders, and manage customer inquiries, ensuring that the sales team can focus on generating revenue. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
Provide administrative support to the sales team by processing orders, quotes, and invoices
Respond to customer inquiries and resolve any issues or concerns in a timely manner
Maintain accurate records of sales transactions and customer information in the CRM system
Coordinate with the warehouse and logistics teams to ensure timely delivery of products
Prepare sales reports, presentations, and performance metrics for management
Assist with the planning and coordination of sales meetings, events, and promotional activities
Follow up with customers regarding their orders and ensure high levels of customer satisfaction
Monitor stock levels and liaise with suppliers to ensure sufficient inventory
Assist the sales team with customer account management and pricing updates
Handle any ad-hoc tasks required to support the smooth running of the sales department
Requirements:
Grade 12 or equivalent qualification
Previous experience in a sales support or administrative role
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Experience with CRM systems and inventory management software is advantageous
Excellent communication skills, both written and verbal
Strong organizational and multitasking abilities
Ability to work independently and manage time effectively
Attention to detail and accuracy in processing orders
Customer service-oriented with a proactive approach to problem-solving
Application Deadline: November 01, 2024
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