Job Title: Sales Associates
Job Type: full-time
Salary: R5,000 per month
Job Location: Durban, KwaZulu-Natal, 4001, South Africa
The Sales Associate is responsible for providing exceptional customer service, driving sales, and ensuring a positive shopping experience for customers. The ideal candidate is friendly, outgoing, and has a passion for helping customers find the right products. They will work closely with the store team to meet sales goals and maintain a clean and organized sales floor.
Key Responsibilities:
Customer Service: Greet customers warmly and assist them with their shopping needs, providing product knowledge and recommendations.
Sales: Actively engage with customers to drive sales and meet or exceed sales targets.
Product Knowledge: Stay informed about product features, pricing, and promotions to effectively assist customers and maximize sales opportunities.
Merchandising: Maintain an attractive and organized sales floor by restocking products, arranging displays, and ensuring all items are properly tagged and priced.
Cash Handling: Operate the cash register, process transactions accurately, and handle returns and exchanges according to store policies.
Inventory Management: Assist with inventory counts, stock replenishment, and reporting any discrepancies or low stock levels to the management team.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and support store operations.
Loss Prevention: Adhere to store policies and procedures to prevent theft and ensure a secure shopping environment.
Cleaning and Maintenance: Keep the sales floor, fitting rooms, and stockroom clean and organized, and report any maintenance issues to management.
Qualifications:
Education: High school diploma or equivalent preferred.
Experience: Previous retail or sales experience is a plus but not required.
Skills:
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic math skills for handling transactions and cash.
Enthusiastic and positive attitude with a passion for customer service.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Work Environment:
The Sales Associate role is typically based in a retail store environment with standard retail hours. This may include standing for extended periods, lifting or carrying items, and interacting with a diverse range of customers.
Preferred Qualifications:
Sales Techniques: Familiarity with upselling, cross-selling, and other sales techniques.
Technology Skills: Comfortable using point-of-sale systems, mobile devices, and other retail technology.
Customer Relationship Management: Experience with customer loyalty programs or CRM systems.
Behavioral Competencies:
Customer-Focused: Demonstrates a genuine interest in meeting the needs of customers and providing a positive shopping experience.
Team Player: Works well with others, contributing to a supportive and collaborative team environment.
Adaptability: Able to adjust to changing customer demands, store priorities, and team dynamics.
Reliability: Punctual, dependable, and committed to meeting work schedule and performance expectations.
How to Apply:
Interested candidates should submit their CV using the submit resume button below:
Before applying for this position you need to submit your online resume. Click the button below to continue.
OR submit your CV to lisajames@recruitlink.co.za
Application Deadline: September 30, 2024