Job Title: Retail Sales Associate
Job Type: full-time
Salary: R5 000 per Month
Job Location: Cape Town, Western Cape, 8001, South Africa
Job Summary:
The Retail Sales Associate is responsible for delivering exceptional customer service and ensuring a positive shopping experience. This role involves assisting customers with their purchases, managing inventory, and maintaining the store’s appearance.
Key Responsibilities:
Customer Service: Greet and assist customers in a friendly and professional manner, answer inquiries about products and services, and address customer concerns or complaints effectively.
Sales: Promote and sell products by identifying customer needs, providing recommendations, and closing sales transactions.
Product Knowledge: Maintain a thorough understanding of products and services to provide accurate information and advice to customers.
Inventory Management: Restock shelves, organize merchandise, and manage product displays to ensure the store is well-stocked and visually appealing.
Cash Handling: Process transactions accurately using the cash register, handle cash and credit card payments, and provide receipts.
Store Maintenance: Keep the store clean and organized, including tidying up aisles, cleaning spills, and ensuring that merchandise is presented neatly.
Visual Merchandising: Assist with creating and maintaining attractive product displays to enhance the store’s visual appeal and drive sales.
Promotions and Sales: Inform customers about current promotions, sales, and special offers, and encourage them to take advantage of these opportunities.
Customer Follow-Up: Follow up with customers to ensure satisfaction and build long-term relationships.
Compliance: Adhere to store policies and procedures, including those related to safety, security, and loss prevention.
Qualifications:
Education: High school diploma or equivalent preferred.
Experience: Previous retail or customer service experience is a plus.
Skills:
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Basic math skills for handling transactions and managing cash.
Ability to work efficiently in a fast-paced environment.
Proficiency in using point-of-sale (POS) systems and other retail technologies.
Key Competencies:
Customer Focus: Dedicated to providing excellent service and meeting customer needs.
Attention to Detail: Ensures accuracy in transactions and maintains high standards of store presentation.
Teamwork: Works collaboratively with other team members to achieve store goals.
Adaptability: Handles changing priorities and diverse tasks with a positive attitude.
Reliability: Dependable in performing job duties and adhering to work schedules.
How to Apply:
Interested candidates should submit their CV using the submit resume button below:
Before applying for this position you need to submit your online resume. Click the button below to continue.
OR submit your CV to lisajames@recruitlink.co.za
Application Deadline: October 14, 2024