Victoria Park High,
Matriculated 2014 – Aggregate B pass
English 61%, Afrikaans 69%, Life Orientation 63%, Business Studies 61%, Geography 66%, Maths Literacy 77%, History 73%
Obtained certificates in Business Studies – Gr 10: 2012
Obtained certificates in Business Studies and History – Gr 12: 2014
Nelson Mandela Metropolitan University – Second Avenue Campus
Diploma in Management
2015: First Year – incomplete
Introduction to Marketing – 54%; End-user Computing 52%; Introduction to Management 57%; Introduction to Tourism 54%
Nelson Mandela Metropolitan University – South Campus
Education – BEd (Intermediate Phase: Sc (Maths)
2017: First Year – incomplete
EMPLOYMENT
Employee @Home – Moffett On Main (Walmer)
Duration December holidays 2014 (contract)
December 2015 and January holidays 2016 (contract)
April 2016 – February 2017 (permanent)
Duties Increasing Sales line; Building image of the company; Developing product
Knowledge; Participating in sales meetings and trainings; Ensure greeting
of clients when entering store & excellent customer services; Handling complaints promptly and professionally; Maintain & manage the store-
room as well as cleanliness; Recommend solutions to enhance sales.
Handling all telephone calls professionally and taking details messages.
Completing administrative tasks.
Employee @Home Bay West
Duration February 2016 – March 2016 (contract)
Duties Same as above
Employee Yas Waterworld Abu Dhabi
Position Lifeguard: Monthly swim test.
Duties Monitoring and scanning of children and people in the park and pool areas;
Cleaning of theme park and pools; First Aid assistance; Dispatching quests
from waterslides; Assisting children on waterslides and in swallow pools;
Performing shallow water rescues when necessary. Informing and
educating guest/tourist regarding safety guidelines concerning different
Pools.
Promoted Flow guard: Weekly swim test
Duties Teaching adults and children how to flow board; Attending to emergencies in
The park/flow board area and pools when required. Must be able to handle
Quest complaints and resolve or escalated guest queries. Being professional
And courteous to quests/tourists always.
Duration 08 June 2017 – April 2019 Contract ended
Employee Carnival Legend Cruise Ship
Position Aquatic Assistant
Duties Include: safety, aquatic programs, personnel and maintenance of pool and
Facilities.
Oversee the safety of pool patrons and respond to medical emergencies;
Exercises considerable initiative and independent judgement under the
General guidance of Carnival Legend Pool Aquatics
Handle Guest Service matters in a timely manner according to departmental
Procedures.
Duration July 2019 – January 2020 (six month contract)
Employee Desert falls water & adventure park (Qatar)
Position Life guard / flow Guard
Duties Include: safety, personnel and maintenance of pool and facilities, coaching.
Monitoring and scanning of people and children in the park and pools; . Implementing rules regarding the safety of guest in the park and on the rides; . Dispatching of guest on the rides and waterslides in the park; performing . Shallow water rescue when necessary ; conducting weekly swim test and CPR
training.
Flow Guard Duties include : weekly swim test
Teaching adults and children how to flow board; Attending to emergencies in
The park/flow board area and pools when required. Must be able to handle
Quest complaints and resolve or escalated guest queries. Being professional
And courteous to quests/tourists always.
Duration. December 2020 – June 2021
PERSONAL STRENGHTS AND ATTRIBUTES
REFERENCE:
Computer literate
Proficient oral and written communicational skills
Fast learner, ability to multi-task
Customer focus and show professionalism
Time Management and efficiency
Ms René – @Home Manager (Walmer) on 041 396 3200
Mr. Vermaak – Principal of VPH on 041 5086400
Mr. Woods – @Home Storeroom Supervisor (Bay West) on 072 413 2012
Mr. Khenette Castillo (Recruitment for Ferrari World) on +971 2 496 8128
To contact this candidate email hayleyfourie68@gmail.com