Tebogo Mphatswe

Tebogo J. Mphatswe
Cell: 073 798 8772
Alternative: 083 341 8420
Email: MphatsweTJ@gmail.com

Randfontein
West Rand
1759

BASIC INFORMATION

Surname : Mphatswe
Full Names : Tebogo Johannes
Date of Birth : 26 January 1997
Identity number : 9701265497085
Gender : Male
Nationality : South African
Marital status : Single
Languages : Setswana, English, SeSotho, Sepedi & IsiZulu
Driver’s license : Code 10

Key Skills & Competencies

• Sound knowledge of Microsoft Office, Adobe Illustrator, Photoshop & InDesign
• Effective networking techniques and outstanding interpersonal skills.
• Always maintains a positive and consummately professional demeanour, with ability to
instil trust and engagement of others.
• An unwavering commitment to service, with the ability to build productive relationships,
resolve complex issues and win loyalty.
• Can easily build rapport with clients, vendors, and project stakeholders both in person,
over the phone and in writing.
• Practical application of DSM-5, ICD-10 and CPT coding.

EDUCATIONAL BACKGROUND

Qualification :
Institution :
Modules :
Year :

Bachelor of Arts in Psychology
North West University
Psychopathology, Counselling and Ethical Conduct, Research and
Psychometry.
2019

WORK EXPERIENCE

Organisation : OurVoice Publishers
Position : Administrator
Year : Dec 2019 – Jan 2021
Duties :

Organisation : Medscheme
Position : Hosptial Pre-Authorization Agent
Year : Feb 2019 – Jun 2019
Duties :

Organisation : Gee-Junction Pty (Ltd)
Position : Content writer
Year : Feb 2017 – Nov 2018
Duties :

Creating hospital authorization for patients.
Data capturing
file creation and management for new and existing patients
Handling inbound calls
Administrative duties.
Application of ICD-10, DSM-5 and CPT coding.
Maintaining adequate Medical aid product knowledge and providing assistance
to clients.
Creating and maintaining an effective filing system.

Ensuring all-around consistency (style, fonts, images and tone).
Data capturing
Preparing well-structured drafts using Content Management Systems.
Proofreading and editing posts before publication.
Promotional work for upcoming events.
Conducting simple keyword research and using SEO guidelines to increase web traffic.
Drafting press releases
Data capturing
Creating quotations
Social media management
Email correspondences
Compiling reports

Qualification :
Institution :
Modules :
Year :

National Senior Certificate
Phahama Senior Secondary school
Biology, Physics, Mathematics and English
2015

REFERENCES

Mr. Goodwill Moloko
Manager
OurVoice Publishers
Tel: – 072 497 9959

Mrs. Ruth Joseph
Team Leader
Medscheme (FedHealth)
073 630 0739

Mr. Godfrey Manyane
Manager
Gee-Junction
067 828 5045