I am dedicated, skilled, highly competent, enthusiastic, honest, reliable, hard working individual. I have advanced knowledge in MS Words, Excel, and Power Point & Access. I have an outgoing and great personality, with great communication skills and the passion for caring for others, I possess Strong leadership and self-motivated skills with a dynamic approach to work and getti
- Excel and Power Point
- MS Words
National Senior Certificate at Reiger Park Secondary School
English Home Language, Afrikaans First Additional Language, Economic, Geography, Mathematical Literacy, History and Life Orientation
Diploma In Accounting and Financial Computing at Rosebank College
Accounting 1A, End User Computing, Business Communication, Financial Mathematics, Work Integrated Learning, Business Management & Entrepreneurship and Business Information System, Accounting 2, Cost & Management Entrepreneurship, Economics, Financial Computing, Taxation, Financial Management and Work Integrated Learning 2.
Customer Support and Sales Consultant at Cell C Limited
Customer service and sales client are welcome in a professional manner, Ensuring all administration relating to sales is completed effectively.
Ensuring all requests and unresolved issues are directed to the designated resources without delay.
Ensuring that a good level of understanding and knowledge of product & service are maintained at all times, that customers queries can be dealt with accurately and appropriately.
Generating leads and turning them into opportunities for sales, Negotiating prices with potential customers and closing sales.
Ensuring a detailed audit trail of all customers interactions and transactions are easily accessible and accurate management of customers accounts.
Resolve products or services problem by clarifying the customers complaint : determine the cause of the problem by selecting and explaining the best solution to solve the problem.
Administrator and Sales Consultant at Footgear Pty Ltd
Identifying new Business opportunities and actively focusing on building the clients base.
Addressing clients queries and handling trade exchange according to the company policy and procedure.
Honing product knowledge, sales and client service skills on a continual basis and handling of cash, credit card, bank transfer and cheques.
Following systems, policies and procedures within and ensuring that merchandise received and send are correct according to the invoice.
Filling, general administration, recording and collecting of sales data are submitted weekly and stored on database.
Being vigilant of suspicious behaviour of client and people around the store and responding appropriately in such circumstances