Public Relations Officer
About me
I am an assertive, dynamic, passionate, and competitive person. I have Problem-Solving Skills, Decision-Making Skills; and Time Management Skills which could be well utilized in a rewarding career. I have the ability to ensure the quality of work content, minimize mistakes and continuously improve the quality and standard. I arranged, organized; and classified the information in an orderly fashion, which was accessible to a large number of people. I am Self-confident, I naturally possess an enthusiasm for motivating people. I cultivate a team-player attitude and I can work independently and unsupervised. I am eager to learn.
Short Term Goal: I would love to complete my Bachelor of Arts Degree in Communication Science by the end of next year.
Long Term Goal: I would love to see myself in a management position as Public Relations Manager or Communications Manager.
Achievements: Customer Service and Communications Course Certificate
Skills
PERSONAL SKILLS
·        Leadership / Team player / Honest / Ability to work under pressure / Accuracy / Adaptability
·        Advising people / Analysing data / Analysing problems
·        Attention to detail / Brainstorming / Problem-Solving
·        Creative Thinking / Critical Thinking / Decision-Making
·        Management / Marketing / Time Management
·        Clerical / Client Relations / Communication
·        Coordinate Office Activities / Correspondence
·        Customer Service / Data Entry / Admin
COMPUTER SKILLS
·        MS Word
·        MS Excel
·        MS PowerPoint
·        Outlook
·        e-NaTIS
·        CRM
·        Service Manager (SARS)
·        Zohomail
·        ZohoInvoicing
·        UAfrica E-commerce
Education
Grade 12 – Senior Certificate
GEORGE KHOSA HIGH SCHOOL
26 December 2002
English, Setswana, Accounting, Economics, and Business Economics.
Diploma in Media Practices
BOSTON MEDIA HOUSE
07 March 2005 – 04 July 2014
Public Relations, Marketing, Video, Radio, Communications, Advertising Entrepreneurship, Finance, Media Law and Journalism, Public Relations.
BA in Communication Science Degree
UNIVERSITY OF SOUTH AFRICA
07 February 2020 – Current
MODULES PASSED
Fundamentals of Communication, Communication Contexts and Applications, Ethical Information and Communication Technologies for Development Solutions, Communication Law, Introduction to Criminology, Foundations in English Literary Studies, Practising Workplace English, Developing Information Skills and Psychology in Society.
Experience
Sales and Support Executive
BLACKWELL PRODUCTS ONLINE STORE
15 June 2021 – current
Responsibilities:
·        I respond to emails and online queries from Blackwell Products website and Bid or Buy.
·        I work on systems such as UAfrica (e-commerce system) for dispatching orders, Zoho-invoicing, and Zoho-mail.
·        I add and remove out-of-stock products from Blackwell Products website and Bid or Buy using Woo e-commerce system.
Reason for leaving:
_________________________________________________________________
Contact Centre Agent
SOUTH AFRICAN REVENUE SERVICE (SARS)
01 July 2019 – 04 December 2019
Responsibilities:
·        Helped taxpayers to submit their Individual Income Tax Returns through the phone on the Help You E-file System, debt collection and gave assistance with all Individual Income Tax-related queries.
Reason for leaving:Â Contract expired
Service Agent
SOUTH AFRICAN REVENUE SERVICE (SARS)
04 June 2018 – 31 October 2018
Responsibilities:
·        Individual Income Tax number registrations and filing individual Income Tax Returns and all job-related functions.
Reason for leaving:Â Contract expired
Service Agent
SOUTH AFRICAN REVENUE SERVICE (SARS)
19 June 2017 – 30 November 2017
Responsibilities:
·        Individual Income Tax number registrations and filing individual Income Tax Returns and all job-related functions.
Reason for leaving:Â Contract expired
Debt Collections (Tax)
SOUTH AFRICAN REVENUE SERVICE (SARS)
02 January 2017 – 28 April 2017
Responsibilities:
·        Contact debtors via phone, mail, and email, record past collection attempts, and update debtor information on the system, issuing statements of account and all Tax related functions.
Reason for leaving:Â Contract expired
Service Agent
SOUTH AFRICAN REVENUE SERVICE (SARS)
19 June 2016 – 30 November 2016
Responsibilities:
·        Individual Income Tax number registrations and filing individual Income Tax Returns and all job-related functions.
Reason for leaving: Â Contract expired
Public Relations Manager
GODWAY – ONLINE CHARITY STORE
01 March 2016 – 31 August 2016
Responsibilities:
·        The company mainly operated on Facebook.
·        I managed social media platforms such as Facebook, Twitter, Pinterest.
·        I was posting daily, weekly, or monthly motivational scriptures from the Bible.
·        I handled sales and promotions t-shirts with Biblical quotes and scriptural verses from the Bible printed on them.
Reason for leaving: Better prospect because the company was dormant
_________________________________________________________________
Customer Service Operator
TRAFFIC MANAGEMENT TECHNOLOGIES (TMT)
11 July 2011 – 30 September 2014
Responsibilities:
·     I worked as a cashier (Point of Sale), did registrations of E-tolling-E-tag on the CRM system, collection of outstanding Toll Tariffs, promoting E-tag to new customers, and cash handling.
Reason for leaving:Â Company Retrenched
Filing Clerk
SYNTELL IMAGING (PTY) LTD
19 July 2010 – 08 July 2011
Responsibilities:
·        Filing (traffic violations) of all control documents and court summonses, archiving and retrieving of all needed documents for court purposes.
Reason for leaving:Â Better Prospects
Filing Clerk
SYNTELL IMAGING (PTY) LTD
05 March 2009 – 30 November 2009
Responsibilities:
·        Filing (traffic violations) of all control documents and court summonses, archiving and retrieving of all needed documents for court purposes.
Reason for leaving:Â Contract expired
Administrator
ALEXANDER FORBES
07 April 2008 – 31 October 2008
Responsibilities:
·        Filing, scanning, printing, data capturing, archiving; and retrieval of all needed documents for Insurance, Pre-Benefit Testing.
Reason for leaving:Â Contract expired
Data Capture and Filing Clerk
SYNTELL IMAGING (PTY) LTD
12 March 2007 – 14 February 2008
Responsibilities:
·        Data capturing of traffic violations, filing (traffic violations) of all court summonses, retrieval of all needed documents for court purposes, and archiving.
Reason for leaving:Â Contract expired
Marketing and Sales Consultant
AVROY SHLAIN COSMETICS
17 March 2003 – 30 November 2004
Responsibilities:
·        Purpose: Practical work for Marketing and Sales Diploma.
·        Holding promotions and demonstrations of new and old products and those on special, selling of new and old products and those on monthly special, recruiting new consultants to our team, and conducting follow-ups.
Reason for leaving:Â Better prospects
To contact this candidate email mompati.thabile@outlook.com