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Khangwelo

EduCourse Online Learning

Khangwelo

  • Date


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Call center agent

South Africa

15 Burg Street Village Mews Boksburg 1459
0720192292/0658739483 | Kgodzwana@gmail.com
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my
skills and knowledge appropriately.
Experience
Trans-Med Cargo Shipping
July 2019 – July 2020
Warehouse Admin Clerk
Truck arrives and report at the CPO to report truck offloading
Entering drive’s details to WMS before going to weigbridge to be offloaded
Finalizing of the GRN with the driver’s signature
Receiving and Dispatching of the containers (Done in and out of the depot)
Maintain good communication with warehouse staff to ensure that all protocols are being
followed
Organize files bothe manually and electronically Creating packing list
Performing other duties if and when required
Filling and answering calls from clients
Responding to client’s emails and calls
Stock take preparations is completed
Stock queries to be completed together with the Warehouse Supervisor immediately
To ensure that the sales dispatch controller has completed all pick slips for the day and stock is
dispatched according to the cut-off times
All paperwork to be completed timeously
Controlling of warehouse staff
Ensuring that all safety rules and procedures is adhered to by all warehouse staff
Affinity Connect
October 2018 – May 2019
Outbound sales call center
Selling products and services using solid arguments to prospective customers.
Performing cost-benefit analyses of existing and potential customers.
Maintaining positive business  to ensure relationship future sales.
Answer outbound calls in a timely and friendly manner.
Evaluate problems and complaints of the callers and provide proper solutions to them.
Respond to the needs of customers and provide personalized service.
Provide information on the company’s products or services and generate interest in the offer.

NR Construction and Projects
June 2017 – June 2018
Junior Sales Person
Maintaining positive business  to ensure relationship future sales
Selling products/Services of the company
Reach out the target of the company
Tshidzani Community Old Age
January 2016 – January 2018
Voluntary Admin Clerk
Filling
In charge of keeping the office running smoothly by completing clerical tasks for employees, like making copies
and faxing documents, taking notes during meetings
Scheduling appointments between employees and clients.
KDO Group
February 2021 – Up to date
Call center agent
Takes calls from customers
Answering questions or addressing any concerns they may have.
Handling many inbound and outbound calls to and from customers
Listening to customers needs or issues and providing helpful solutions to their problems.
Maintaining and updating customers records
Education
Mukula integrated Schopl
2012
Grade 12
Nosa Logistics
2019-2020
Freight Handling
Certificate
Tshwane North TVET College
2014-2015
Marketing Management
Certificate
Skills
Team with outstanding interpersonal skill
Good communication skill
Life-longer learner
Handling and managing changes
Computer literate
I pay attention to details
Outgoing personality Adaptability Multitasking Product knowledge Organizational skill
Language
• English • Tshivenda • Isizulu • Nothern Sotho • Xitsong
•Read: English, Tshivenda, Nothern Sotho, Isizulu and Xitsonga

Date of Birth : 27/05/1991
Nationality : African
Reference
Terrence Naidoo – “Trans-Med Cargo Shipping”
Manager
Terrence@transmedcargo.co.za
0118646538/0799085484
Mr Rambasa – “Shekinah Glory Bible Church”
Pastor
0847881988
Palesa Mofokeng – “Affinity Connect”
Supervisor
0603018461
Portia Masindi – “Tshidzani Community Old Age”
Manager
0827549425
Bongiwe Musi – “KDO Group”
HR Manager
Bongiwem@kdogroup.co.za
0611887674/0104479150
Additional Information

  • Updated 6 months ago

To contact this candidate email Kgodzwana@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

author avatar
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View full F.A.Q Page

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To view all frequently asked question visit our F.A.Q Page

Will I get a Certificate?

Certifcates are only accessible after completing a course. The required passing mark for Assessments within each course is 80%. 

After completing all Sections, Lessons and Assessments – you will be awarded with a Certificate to download in PDF format.

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