My experience as a call center agent, I worked at Telkom SA, I worked at retail as a customer service, data specialist and sales consultant, I worked at Punkin Patch SA, FOschini and Vodacomshop. I’ve gained a lot of knowledge about customer service, working in a team, adhering to companies policy, being reliable and professional.
Skills
- communication skills
- Computer literacy
- Interpersonal skills
- Listening skills
- telephone etiquette
- Time Management skills
- typing skills
- Writing skills
Education
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January 2011/ May 2011
Matric at Diepkloof Adult Centre
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January 2002/ October 2002
Certificate in Business Administration at Rosebank College
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January 2004/April 2004
Microsoft office 2000 at PC Training and Business College
To contact this candidate email mkwanazigladys17@gmail.com