Dulcia Govindasamy

 

DULCIA GOVINDASAMY

Administrator / Receptionist

 

 

 

SKILLS

 

PERSONAL

Leadership, Team player, Honest, Ability to work under pressure, Accuracy, Adaptability, Advising people, Analysing data, Analysing problems, Attention to detail and Brainstorming

 

PROFFESIONAL

Clerical, Client Relations, Communication, Computer, Coordinate Office Activities, Correspondence, Customer Service, Data Entry, Reception Skills, Marketing & Office Management, Sales, Administration

 

TECHNICAL

Computer System Literature, Microsoft Word, Microsoft Excel

 

 

EDUCATION

 

Grade 12

MARKLANDS SECONDARY

2004

 

SHORT COMPUTER

 

 

 

 

 

 

 

REFERENCES

 

ESQUIRE TECHNOLOGIES

Manager

031 579 7200

 

 

Cynthia

FOSSIL SA

Manager

031 566 5987

 

 

Trai

FOSCHINI

Manager

082 649 4728

 

 

Matthew

PROVANTAGE MEDIA

Manager

083 570 8176

 

 

Keelin

RETAIL RISK SPECIALIST

Manager

083 483 8411

PROFESSIONAL PROFILE

 

A dynamic individual, who is always prepared to complete any task at hand to the best of my ability while executing the utmost professionalism. A highly motivated individual with exceptional multi- tasking and organisational skills.

 

Short Term Goal:

Joining a new company and have a better earning potential.

 

Long Term Goal:

Advancing in the company I have joined.

 

 

PERSONAL PROFILE

 

Date of Birth:

Nationality:

Languages:

Marital Status:

Driver’s License:

Notice Period:

 

 

 

24 December 1990

South African Female

English

Single

Yes, Code 08

2 Weeks

 

 

 

 

EXPERIENCE

 

Administrator / Receptionist

ESQUIRE TECHNOLOGIES

July 2018 – Present

 

 

Booking of repairs,

Client and supplier follow ups

Updating job cards,

Responding to emails

Taking minutes for meetings.

 

Receptionist / Cashier Duties:

Greeting and directing walk in clients to the relevant departments or personnel

Administration (Filing, printing, copying, emailing)

Invoicing cash, card or account system called Fincon Accounting

Confirming EFT payment from different banks

Branch cash banking,

Handling petty cash, and Manage a 5-line switchboard.

 

 

 

 

 

 

 

 

 

Store Supervisor

FOSSIL ACCESSORIES SA

Oct 2014 – Apr 2018

 

 

Opening and closing of the store. Managing store according to policies and procedures.

Calculating targets for both the week and day, assigning targets to the staff.

Assist and complete daily stock counts.

Complete administration such as receiving stock, dispatching stock, banking, petty cash, payroll, HR documents and the EOD procedures.

Assist and complete customer queries, sales, refunds and exchanges on system called SYSPRO.

Coach and train staff with regards to company procedures, product knowledge, prevent stock

loss prevention, daily store duties and requirements

Assist and complete floor-set change, merchandise and action promotions accordingly.

 

 

Main Cashier / Jewellery Consultant

FOSCHINI

May 2010 – Oct 2014

 

 

Processing all cash, account and card sales on a POP. Follow up on all account customer’s queries.

Promoted to Jewellery Consultant. I would manage my own department, merchandise stock, complete monthly and yearly stock takes and serve customers.

Assist in the cellular service department part-time.

 

 

Security Administrator

RETAIL RISK SPECIALIST

May 2010 – June 2011

 

 

Assigned to assist and complete checking of stock to be dispatched.

Making sure everything is in perfect condition and correct quantity.

Dispatch the stock to the assigned store with the driver

On certain days I would be assigned to receive stock by myself, making sure that the stock is being received is in correct quantity and perfect condition.

Administration duties