ADDRESS : 18 Stamford street, Turffontein, Johannesburg, Gauteng, South Africa, 2190
CONTACT DETAILS: 081 320 2424
I am Pro- active when faced with challenges.
Resourceful and adapt readily to change.
Friendly & approachable.
Self-motivated and goal driven.
Organize and prioritize work for self and set objectives to be completed within a set time frame.
Work effectively under pressure and find creative ways of coping.
Interpersonal skills and good communicator.
Attaining objectives through team work process.
Skilled in Leadership.
General office routine & telephone skills.
MS office, IMSP, Hogan, Siebel, Agent View.
Excellent motivator by training and instilling confidence in learners.
Subjects Complete: Bookkeeping To Trial Balance.
Institution: Execuprime Academy
Qualification: Business Administration,
Subjects Completed: Business communication,
Institution: Sir John Adamson School (2007)
Highest Grade Passed: Grade 12
Subjects: English (1st Language), Afrikaans (2ndLanguage)
Mathematics, Biology, Business Economics
Company: Datex Business Solutions (PTY) Ltd. June 2018- Current possition
Position: Owner/Director (Sales Representative/ Accounts Manager)
Responsibilities: Selling portable Point Of Sale devices to shop owners for Blue Label Distribution. Servicing those clients making sure their needs are met by resolving any technical or account quarries they might have with regards to their devices and account. Ensuring their accounts are active and they are able to trade without and challenges which might hinder their day to day business as well as ensuring that they comply with the policies set out by Blue Label Distribution.
Company: Believers Care Society. October 2016 – June 2017
Responsibilities: Facilitating Training programs on contact support centre.Provide learners with assistance and support through development of training exercises and scenarios to ensure learners understand the learning content and are found competent upon completion of the training program. I also supervised learners during training sessions. Assess and Compile Leaner Reported.
Company: Execuprime June 2016- October 2016
Position: Team Leader in Sales.
Responsibilities: Supervised team of Sales Agents. Resolving queries and helping team members overcome any challenges they faced. Ensured monthly targets were met by setting goals for teams to meet and assisting agents who needed help or advice to improve their sales techniques. Managing daily attendance, compiling reports and reporting back to Superior/ Line Manager on the well-being and overall performance of the team.
Company: FNB September 2011-December 2013
Position: Customer / Card services and Business banking
Responsibilities: Handling credit card and business account queries. Generating sales leads and registering client for various value ads.
Company: ABSA Feb 2010- December 2010
Position: Customer Service Consultant
Responsibilities: Assisted Customers with queries related to cell phonebanking and Internet banking. Ensured monthly targets were met by generating sales leads for various departments.
COMPANY: Blue Label Distribution
TEL. NO.: 0827618574
COMPANY: Believers Care Society
CONTACT: Alexander Iheme
TEL. NO.: 073 538 2855
TEL. NO.: 083 472 4923
COMPANY: First National bank
CONTACT: Erda Coertzen
POSITION: Team Leader ( Business Banking)
TEL. NO.: 087 730 6368
CONTACT: Joel Mampe
POSITION: Team Leader
TEL.NO: 0860 111 123 / 011 276 4000
Thank you for the time you have taken to read my C.V., for further information please feel free to contact me at the above contact numbers.