CYNTHIA CAROLINE KRUGER

Personal summary
I am respectful, responsible, reliable, individual, self- motivated. I am prepared to use my own initiative when the situation requires me too. I am presentable, professional, confident, and matured lady with a high ethical standard. I take my work very seriously, but I can also make it quite jovial when the time is right. I am proactive orientated, and I am a great team player as well. I am also able to work well under pressure, able to reach deadlines and long hours and I can handle stress quite well.

Qualifications
Office Management | College SA / Skills Academy
September 2014 – May 2015
·         Face to face Communication                       l    Office Management

·         Business Etiquette                                            l    Organizational skills

·         Process Improvement                                    l    Project teams

MATRIC | Silverton High School
2008
·         Afrikaans First language                                   l    Life Orientation

·         English Second language                                 l    Business Studies

·         Mathematic Literacy                                         l    Consumer Studies

·         Tourism

Experience
Network Marketing | Self employed
June 2020 – current
·           Data Capturing

·           Design and create marketing material and media via Canva

·           Client liaison (during and after normal work hours)

·           Marketing

·           Recruiting new members

·           Training of new members

·           Setting up of social media pages for new members

·           Designing logos for new members on Canva

·           Manage orders on behalf of clients and self

·           Courier follow up regarding placed orders

·           Keeping social media channels up to date with regular exciting posts

·           Customer support

Client Liaison Officer | Debt Review Centre
August 2019 – May 2020
·      Drafting and serving of the Form 16, Form 17.1, Form 17.2, Form 17.3, Form 17.7, Form 17.W and proposals to all credit providers and credit bureaus.

•   Register clients on the NCR portal

•   Capturing of all client data and COBs

•   Liaising with creditors regarding client queries

•   Dealing with client’s debt review, debt freeze and variation applications

•   Consulting with clients regarding all client queries telephonically, via email and in person

•   Systems used were Finwise and DC Partner (PDA)

•   Transferring of clients from one debt counsellor to another

•   Calculate possible reckless lending by credit providers

•   General admin and filing

•   Liaising with Creditors telephonically and via email

Receptionist | Africa Auto Master (Pty) Ltd
September 2017 – July 2019
PA for Mr. Frankie Pascoe (Director)

·      Switchboard & taking of messages.

·      Keep track of incoming and outgoing faxes.

·      Send and receive of emails.

·      Ordering and purchasing of stationery & keeping track of outgoing stationary.

·      Couriers – arrangement

·      Monitoring of Job card’s

·      Helping clients if sales assistant is not available

·      Typing: reports, letters, and general typing

·      Quotes: Drafting of Master Quotes, Call for prices from suppliers,

·      Follow-up of all quotations.

·      Tuck shop: Purchase of all stock, control of all stock, balance stock and money

·      Filing & Admin & Data Capturing

·      Started learning about Creditors: Import & export, batch listing, Capturing of invoices into Pastel.

·      And many more (Pascoe Properties Trust)

Warehouse Assistant | Cosmos Tupperware
July 2017 – 8th of September 2017 (Temporarily)
·      Taking of orders & processing, Data Capturing

·      Filing

·      Packing

·      Telephone

Receptionist / Personal Assistant | Frikkie Reinecke & Debt Counsellors
May 2012 – June 2017
Secretary for Mr. Reinecke

·         Overseeing the smooth and efficient running of all aspects of the office.

·         Liaising with couriers, dispatch teams and managing the post in and out.

·         Arrange appointments with clients

·         Dealing with enquiries from clients via email.

·         Assisting of clients.

·         Drafting of letters.

·         Dealt with creditors telephonically.

·         Data Capturing.

·         Handling of all accounts and debt review accounts.

·         Controlling of all cash (Banking, deposits, ect.)

·         Opening of files.

·         Proofread correspondence for spelling, grammar, and layout, then made appropriate changes.

·         Assisted staff with daily administrative tasks.

·         Typing, filing, answering telephone calls, and ordering of office supplies.

·         Handling of difficult clients

·         Handling of all debt review matters.

Teacher | Babbel & Krabbel Creche
February 2009 – May 2012
·         Teaching of grade R students

·         Teaching of 3 and 4 year old students

·         Attending to babies in baby class

·         Looking after children on school grounds

·         Feeding of children in school

Key skills and competencies
·         Proficient with Microsoft Office (Excel, Word)

·         Data Capturing

·         Excellent Telephonic skills

·         Fluent in English & Afrikaans

·         Able to work under pressure

·         Designing advertisements and logos via Canva

PERSONAL SKILLS

·         Passionate

·         Focused

·         Hardworking

·         Completing employer’s reports of accidents – WCL2

·         Client Liaison

·         Good communication skills

·         Follow up on required documentation & payments

References
Company | Debt Review Centre                                     Company | Africa Auto Master PTY(LTD)

Contact Person: Desiree Oosthuizen                                                   Contact Person: Marilieze Pascoe

Contact Number: 041 365 4139                                                            Contact Number: 017 819 2699

Company | Cosmos Tupperware                                     Company | Frikkie Reinecke Attorneys

Contact Person: Willie Barnard                                                              Contact Person: Frikkie Reinecke

Contact Number: 017 811 4935                                                          Contact Number: 072 628 5600