Customer Service Certificate Courses

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Learn and develop your skills in Customer Service with our comprehensive range of online free certificate courses.

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16 Free Certificate Courses
South African Learning
Over 50 000 Students

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call centre agent certificate course

Customer Service Certificate Course

  • 1-3 Hours

Call Centre Agent Certificate Course

  • 1-3 Hours

Skills Development Courses

Skills development

Skills you will develop through the Customer Service certificate courses:

Effective Communication

Problem-Solving

Active Listening

Empathy

Conflict Resolution

Call Handling

Customer Relationship Management