Job Title: Medical Receptionists
Job Type: full-time
Salary: R16 240 per month
Job Location: Durban, Cape Town, Johannesburg
Position Overview:
We are looking for a professional and courteous Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, responsible for providing excellent customer service, managing appointments, and handling administrative tasks with a high degree of accuracy and confidentiality. This role is crucial in ensuring the smooth operation of our medical practice and enhancing patient satisfaction.
Responsibilities:
Greet and assist patients both in person and over the phone
Schedule and manage patient appointments
Provide necessary information regarding appointments, treatments, and billing
Address patient inquiries promptly
Manage the front desk, including checking in patients, verifying insurance details, and collecting co-pays
Maintain accurate and up-to-date patient records in compliance with healthcare regulations
Prepare medical charts and ensure all documentation is complete before appointments
Process billing and insurance claims, and follow up on unpaid invoices or discrepancies
Liaise between patients, healthcare providers, and other departments to ensure efficient communication
Coordinate patient flow to minimize waiting times
Handle sensitive patient information with strict confidentiality
Ensure the reception area is clean, organized, and welcoming
Order and maintain inventory of office supplies and materials
Qualifications:
High school diploma or equivalent required; additional certification in medical administration is a plus
Previous experience in a medical office or healthcare setting is highly desirable
Strong interpersonal and communication skills
Proficiency in using medical scheduling software, electronic health records (EHR), and basic office software (Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Working Hours:
Full-time position with standard office hours
May require occasional work during evenings, weekends, or holidays, depending on the practice’s schedule
Benefits:
Access to comprehensive medical, dental, and vision plans
Generous paid time off including vacation, sick leave, and holidays
Company-sponsored retirement savings plan
Ongoing training and professional development opportunities
Access to employee wellness and assistance programs
Company Culture:
We are dedicated to providing exceptional care and service to our patients
Work in a supportive environment where teamwork and collaboration are key
We encourage and support the career growth and development of our employees
We are committed to fostering a diverse and inclusive workplace where everyone feels valued
Interested candidates should submit their CV using the submit resume button below:
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OR submit your CV to lisajames@recruitlink.co.za
Application Deadline: September 18, 2024