Medical Receptionist

Job Title: Medical Receptionist
Job Type: Full-time
Salary: R8 000 per Month
Job Location: Durban, KwaZulu-Natal, 4001, South Africa

Job Summary:
We are seeking a compassionate and well-organized Medical Receptionist to manage our front desk and ensure smooth patient interaction. The ideal candidate will handle administrative duties, greet patients, schedule appointments, and assist with medical records. Excellent communication skills, a friendly demeanor, and attention to detail are essential for this role.

Responsibilities:
Greet patients and visitors in a courteous and professional manner
Answer phone calls, emails, and respond to inquiries regarding appointments
Schedule and confirm patient appointments, coordinating with medical staff
Manage patient records, ensuring they are accurate and up to date
Assist patients with completing necessary forms and insurance documentation
Maintain a clean and welcoming reception area
Handle billing and payment processing
Liaise with medical staff to ensure smooth communication and patient care
Respond to patient queries and provide information on clinic services
Ensure patient confidentiality and adhere to healthcare policies

Requirements:
Grade 12 or equivalent
Previous experience in a receptionist or administrative role, preferably in a medical setting
Proficiency in MS Office and medical management software
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Compassionate and patient-focused attitude
Ability to work in a fast-paced environment and handle pressure

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Application Deadline: October 14, 2024