SERVICE AGENT CONTACT CENTRE VACANCIES (X14 POSTS) AT ESKOM

  • Anywhere
Location: South Africa
Salary: Market Related
Job Type: Permanent
Company Name: ESKOM

Eskom invites suitably qualified applicants to apply for their latest Service Agent Contact Centre Vacancies (X14 Posts). The closing date for applications are the 16th and the 20th October 2023

MINIMUM REQUIREMENTS:

Qualification(s):

  • Grade 12.

Experience:

  • 3 Years Customer Service / Customer Relations

SKILL:

  • Interpersonal Skills
  • Planning and Organisational Skills
  • Customer Service and Product Skills
  • Telephone Skills
  • Computer Skills
  • Communication Skills

KNOWLEDGE:

  • Organisational Knowledge
  • Ability to deal with stress
  • Report Compilation
  • Effective Time Management

KEY RESPONSIBILITIES:

  • Handle inbound interactions.
  • Handling back office activities (NON- Technical Dispatch &Follow-ups).
  • Handling multi-media activities and outbound (Proactive Customer Interaction) campaigns.
  • Strive for excellence customer interaction and service improvement.
  • Supports Marketing, Sales, and Customer Service process
  • Perform Vending prepaid and Easy pay, activities

Closing Date: 20/10/2023

APPLY FOR THE SERVICE AGENT CONTACT CENTRE X8 AT ESKOM HERE
APPLY FOR THE SERVICE AGENT CONTACT CENTRE X2 AT ESKOM HERE
APPLY FOR THE SERVICE AGENT CONTACT CENTRE X4 AT ESKOM HERE
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To apply for this job email your details to info@educourse.co.za