Location: Gauteng, South Africa
Salary: Market Related
Job Type: Full-Time
Company: Agricultural Research Council (ARC) 

The Agricultural Research Council (ARC) invites suitably qualified applicants to apply for their Control Room Officer Vacancies (X4 Posts). The closing date for applications is the 20th March 2024


Monitoring of Security Surveillance Systems and Equipment: 

  • Ensure the deployment and daily functioning of security systems (cameras, electric fencing, gates, lighting, access points, computer systems, etc.) to detect and counter any act of intrusion.
  • Operate, monitor and prioritise the use of CCTV cameras within ARC jurisdiction in a proactive/reactive manner, to maintain a safe environment for staff members, assets of ARC, visitors and tenants.
  • To be focused and observant so that whenever they witness something unusual, suspicious or questionable they are able to make detailed note of it.
  • To operate and respond to all aspects of Control Room Operation including emergency response i.e. Fire and emergency alarm system.
  • Monitor the fire and intruder alarm systems and pass on via radio or telephone any information necessary to the response officer.
  • Operates various forms of communication equipment including telephone, computer, intercom system and two-way radio communication systems to achieve and maintain contact with staff.
  • Process digital viewing requests from the Security manager including internal investigations and issue evidence packs to the police and other authorized agents for evidential purposes.
  • Conduct quarterly surveillance systems audits and maintenance records.
  • Daily Firearms Control including ammunition in accordance with ARC regulations and Firearms Control Act (report must be generated daily).

Shift Coordination:

  • Ensure proper hand-over procedures from one Shift to the next. (Keep proper records).
  • Regular Shift Team appraisals to assess work standards (e.g. uniform), and ethos, wellness issues and team cohesiveness (observe Service Provider Contract with ARC).

Handling and response to all Security and Safety, Health, Environmental incidents:

  • Maintain a Security Incidents Reporting Register, where all Security incidents are reported, recorded, actioned, evaluated and preventive measures adopted.
  • Ensure prompt response to emergencies in line with the ARC emergency and response plans.


  • Senior Certificate/Matric.
  • Minimum of 5 years’ experience in security control room operations and shift management
  • Control Room Operator Training Certificate.
  • Firearm competency.
  • National Key Point Training Certificate – an added advantage and should be willing to complete it within six months after appointment.
  • Professional membership: PSIRA Grade B.
  • Knowledge of Physical Security Shift Operations.
  • Communications and report writing skills.
  • National Key Point Act 102 of 1980 and regulations.
  • Knowledge of Labour Relations Act 66 of 1995.
  • Criminal Procedure Act 51 of 1997 and Strategic Intelligence Act.
  • Knowledge of South African Constitution.
  • Knowledge of Minimum Information Security Standards (MISS).
  • Basic investigation and interviewing skills.
  • Supervision, contract and conflict management skills.
  • Threat and risk assessment.
  • Problem solving, interpersonal and presentation skills.
  • Verbal & written communication skills.
  • Planning and organising.
  • Customer service, investigative, rule, decisiveness and action orientation.


Applications accompanied by covering letter, detailed CV (Including certificates, supporting documents, copy of driver’s license and nationality. NB: Non-RSA citizens and work permit holders must attach certified copies, as well as the names and particulars of three (3) traceable referees.

Applications should be sent to:


Enquiries: Ms Stephanie Visagie: Tel: 012 529 9167


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