General Cleaner Course
Welcome to the Call General Cleaner Course, below is a course outline of each section you will go through before receiving your certificate.
The General Cleaner Training Program is designed to equip individuals with the essential skills and knowledge needed to perform general cleaning duties in various settings. Participants will learn best practices for maintaining a clean and sanitary environment, using cleaning tools and chemicals safely, and understanding the importance of hygiene in different settings.

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Course Overview
Number of Modules
Complete 9 Modules to Pass
Pass Mark
80%
Certificate
Yes
Assessments
After each Major Section/Module
Learning Material
Yes
Included in Transcript
Yes
Course Outline
Module 1:
Introduction to Cleaning
- Understanding the role of a general cleaner
- Importance of cleanliness and hygiene
- Overview of different cleaning environments (residential, commercial, industrial)
Module 2:
Safety and Personal Protective Equipment (PPE)
- Identifying potential hazards in cleaning tasks
- Proper use of personal protective equipment
- Emergency procedures and protocols
Module 3:
Cleaning Tools and Equipment
- Introduction to common cleaning tools (brooms, mops, vacuum cleaners, etc.)
- Proper usage and maintenance of cleaning equipment
- Overview of specialized tools for specific cleaning tasks
Module 4:
Cleaning Chemicals and Agents
- Understanding different types of cleaning agents
- Safe handling, storage, and disposal of cleaning chemicals
- Reading and interpreting product labels
Module 5:
Cleaning Techniques
- Surface-specific cleaning techniques (floors, windows, furniture)
- Dusting and polishing methods
- Efficient time management in cleaning tasks
Module 6:
Sanitation and Disinfection
- Importance of sanitation in cleaning
- Proper disinfection methods
- Preventing the spread of germs and infections
Module 7:
Waste Management
- Sorting and disposal of waste
- Recycling practices
- Environmental considerations in cleaning
Module 8:
Customer Service Skills
- Interpersonal communication skills
- Dealing with customer requests and feedback
- Professionalism in the workplace
Module 9:
Time Management and Organization
- Planning and organizing cleaning tasks
- Prioritizing duties
- Time-saving tips for efficient cleaning
You must be logged in to take this course
1. Introduction to Cleaning
Not Completed
2. Safety and Personal Protective Equipment (PPE)
Not Completed
3. Cleaning Tools and Equipment
Not Completed
4. Cleaning Chemicals and Agents
Not Completed
5. Cleaning Techniques
Not Completed
6. Sanitation and Disinfection
Not Completed
7. Waste Management
Not Completed
8. Customer Service Skills
Not Completed
9. Time Management and Organization
Not Completed