Job Summary

We are looking for enthusiastic and empathetic Customer Service Agents to provide exceptional support and assistance to customers. The ideal candidates will handle inquiries, resolve issues, and promote positive customer experiences while adhering to company policies and procedures.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer complaints and provide appropriate solutions within set time limits.
• Maintain detailed and accurate records of customer interactions, including inquiries, feedback, and resolutions.

Requirements:

• Grade 12 or equivalent education.
• Previous experience in customer service or a related field is an advantage.
• Proficiency in Microsoft Office Suite and customer service software.

Application Deadline:

January 15, 2025