Salary: R8 300 Per Month
Location: Pretoria, Gauteng, 0001, South Africa
Role Overview:
The Customer Care Administrator handles customer inquiries, resolves complaints, and provides administrative support. This role emphasizes professionalism, prompt communication, and a customer-first approach to ensure excellent service delivery.
Responsibilities:
Respond to customer inquiries through phone, email, and chat.
Resolve complaints and escalate complex issues as needed.
Maintain and update customer records.
Requirements:
Grade 12; prior customer care experience is a plus.
Proficiency in MS Office and customer service tools.
Excellent communication, problem-solving, and multitasking skills.
Application Deadline: December 4, 2024