5.4 Visitors and packages

Controlling entry to the facility is critical, and a receptionist will play an important role in giving passes, monitoring, and verifying people entering the property, particularly into secure office spaces. Meeting and greeting visitors is an efficient way to control entry to your building. Suspicious behavior should be reported to security. If you see or hear anything suspicious, trust your instincts. Remember that crooks and opportunist thieves are skilled at deceiving personnel. Maintain vigilance and avoid stereotyping criminals because they come in a variety of disguises.